Beverage Manager at Sonesta Hotels International Corporation in new orleans, Louisiana

Job Description:

Job Description Summary

The Beverage Manager is responsible for the overall operation of LeBooze, Jazz Playhouse, Oasis Pool Bar, and temporary bars during special events. Other duties include beverage costs control, menu concept development, sales promotions, beverage employee training, payroll, and managing talent in The Jazz Playhouse.

Job Description

Key Job Functions

• Maintain budgeted beverage cost across all beverage outlets.


• Conduct inventories and maintain par stocks.


• Direct menu development.


• Organize and execute special events and promotions.


• Ensures all Local and Federal alcohol and tobacco laws are adhered to in Beverage Outlets.


• Ensures compliance with all health and sanitation laws and uphold cleanliness standards.


• Hire and train all beverage associates.


• Coach and council associates as needed.


• Ensure superior guest satisfaction.


• Supervisory Responsibilities
  
  
  • Directly supervises 15-20 Cocktail Servers, Bar Backs, Host/Hostess and Bartenders in the Beverage Outlets.
  
  
  • Carries out management responsibilities in accordance with the organization's policies and applicable laws.
  
  
  • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  
  
  
  

• Deliver Passionate & Engaging Service to our Guests
  
  
  • You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations
  
  
  • You will consistently deliver our GUEST model:
    
    
    • 
      Greet or welcome everyone, warmly with a smile
    
    
    • 
      Use eye and ear contact and guest's name
    
    
    • 
      Establish/anticipate needs
    
    
    • 
      Solve and own all requests/complaints
    
    
    • 
      Thank everyone
    
    
    
    
  
  
  
  


• Build solid relationship with your Colleagues
  
  
  • Treat colleagues with respect and dignity
  
  
  • Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
  
  
  • Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
  
  
  
  


• Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.

Additional Job Information/Anticipated

Pay Range

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance


• Health Savings Account with Company Match


• 401(k) Retirement Plan with Company Match


• Paid Vacation and Sick Days


• Sonesta Hotel Discounts


• Educational Assistance


• Paid Parental Leave


• Company Paid Life Insurance


• Company Paid Short Term and Long Term Disability Insurance


• Various Employee Perks and Discounts


• Hospital Indemnity


• Critical Illness Insurance


• Accident Insurance

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.