Manager Operations Onsite at Medline Industries, Inc. in Rochester, New York

Job Description:

Job Summary

Medline Industries, LP is the leading nationwide supplier of medical, surgical and pharmaceutical products to hospitals, nursing homes, HME providers, surgery centers, physician offices, and home care/hospice setting

Due to continued growth, we are in need of an Onsite Manager to join our team.

The Onsite Manager is an integral part of our team's success. Our Onsite Managers, under the supervision of the Director of Supply Chain Optimization, are responsible for leading the implementation of supply chain management programs, policies, and strategies in support of their assigned facility. This role will lead, develop, and mentor supervisors through open communication, training and development opportunities, and performance management process.

Job Description

Responsibilities:

• Build and maintain overall employee morale and motivation on the account supported. Manage the overall performance review process and collaborate with the Director of Supply Chain Operations on ensuring that the team is built with the right skillset and competencies to be successful.




• Ensure customer needs and expectations are met by ensuring product quality, inventory levels, and staff interactions are in-line with or exceed expectations. Conducts regular interaction with clients, SCO management, Sales and on matters concerning review of current account, staffing levels, and account expansion.




• Work with Director of Supply Chain Operations on budgetary responsibility for the onsite program and usually contributes to budgetary impact by regularly reviewing existing account. Monitor expenses, identifies trends, and ensures operations are within budgetary guidelines.




• Recommend and implement new policies or modifications to existing policies and provide general guidelines and parameters for onsite supervisors and their direct reports. Monitor overall team metrics and evaluate level of service provided through established metrics.




• Build customer relationship and serve as the primary contact for responding to customer’s inquiries. Provide timely response to service failures and customer concerns. Provide technical expertise and in-depth knowledge of regulatory guidelines and procedures in compliance with federal and state requirements.

Requirements:

• Bachelor’s Degree




• At least 5 years of supply chain or warehouse/inventory management experience from overall planning to execution of programs




• At least 3 years of project management and supervisory experience




• Experience with dealing and negotiating with customers/vendors




• Willingness to travel up to 75% to customer sites required

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position:

$68,640.00 - $99,320.00 Annual

This salary range is an estimate and the actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

Every day, we’re focused on building a more diverse and inclusive company, one that recognizes, values and respects the differences we all bring to the workplace. From doing what’s right to delivering business results, together, we’re better. Explore our Diversity, Equity and Inclusion page here.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Apply Now