Technical Writer at Kforce Inc in Columbus, Ohio

Job Description:

RESPONSIBILITIES:

Kforce has a client in Columbus, OH that is seeking a Technical Writer responsible for providing Delivery Operations with the highest quality documentation of processes and standards.

Responsibilities:

• Analyze processes while working with SMEs to build out and develop business process flows in Visio


• Assists in the editing of documents for spelling, grammar, content accuracy, readability, and consistency


• Assists or independently prepares and updates documentation plans; Prepares outline of content and written text; Coordinates layout and organization of manuals and other documents


• Researches, develops, reviews and coordinates new procedures and changes to existing procedures


• Coordinates with other departments & organizations during procedure development and revision process


• Establishes procedure revision guidelines, procedure standards, and procedure writing guidelines


• Promotes adherence to corporate standards, policies, enabling characteristics and ethics


• Performs all duties, and works with others in a safe manner, in compliance with company safety policies and rules


• Assists in the layout and organization of manuals and other documents


• Process swimlane mapping using Visio


• Performs emerging duties as assigned

REQUIREMENTS:

• Ability to organize moderate to complex technical topics from various sources into one cohesive document


• Demonstrates professionalism and ethical behavior in all work habits; Maintains a positive attitude


• Fundamental understanding of various software technologies and functionality of application systems


• Technical writing skills


• Experience with business process mapping


• Visio experience


• Excellent communication skills and ability to overcome concerns within a timely manner


• Must be self-motivated and can build relationships


• Ability to manage their own tasks and can build relationships to work well with team as well as SMEs


• Ability to keep projects moving

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless
and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

By clicking "Apply Today" you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.

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