Enrollment Management Analyst at University of South Florida in Tampa, Florida

Job Description:

Dept Number/Name: 0-3720-000 / Registrar's Office

Salary Plan: Administrative

Job Code/Title: 4417 / Enrollment Management Analyst

Hiring Salary/Salary Range: Commensurate with experience

Position Number: 00002886

ORGANIZATIONAL SUMMARY:

The Office of the Registrar leads a hub of critical services for students, faculty and staff, including student an academic record keeping, a conflict free academic schedule, registration, graduation, data reporting and state and federal compliance to support the University of South Florida (USF)'s educational programs.

POSITION SUMMARY:

The Enrollment Management Analyst plays a key role in supporting students, faculty, and staff while serving as a backup supervisor to the Assistant University Registrar. This position is integral to the full spectrum of tasks related to graduation and degree certification processing across all academic units at One USF. The analyst utilizes advanced knowledge to resolve complex, non-routine degree application issues, providing expert guidance on graduation and student record policies to faculty and academic support personnel. In addition to administrative support responsibilities, the Enrollment Management Analyst ensures the timely and accurate processing of records that impact graduation. The role requires a high degree of initiative and independent judgment in gathering, analyzing, and researching information, as well as overseeing the verification and coding of graduation applications, degree certification, and comments on students' official academic transcripts. This position also serves as a liaison between the Office of the Registrar and academic departments, as well as other student service units, to facilitate the graduation process. The analyst performs data queries and analysis, generating Power Bl reports on graduation certification status by college, department, and student cohort. Additionally, the role involves preparing student records for the Degrees Awarded (SIFD) submission to the Florida Board of Governors. The Enrollment Management Analyst contributes to strategic planning, enrollment management, emergency preparedness, and compliance with state and federal regulations. The position also supports efforts in core work enhancement, performance management, student record and data management, statistical analysis, reporting, training documentation development, and outcome assessment.

RESPONSIBILITIES:

• Assist in managing the team responsible for processing graduation and ordering diplomas, requests for duplicate, replacement and special order diplomas for One USF. Oversees and monitors the online graduation application processes for all academic divisions, colleges and campuses. Compiles and maintains records of students applying to graduate through receipt of their diplomas. Proofs Commencement programs, processes the National Student Clearinghouse graduation file, including reinstatements, and prepares and releases degree certifications and official transcripts held for graduation. Verifies and provides academic information about the degree certification process. Provide administrative support to the degree certifiers in each college. Responsible for the management of all graduation applications in the student information system. Proofs and edits the Commencement program. Helps validate degree data included in the degree file submitted to the National Student Clearinghouse. Services as diploma Notary for all degrees.
• Generates Power Bi data reports and analyzes potential graduates and certification statuses by college, department and student cohort. Also assists in preparing records for the Degree Awards (SIFO) submission to the Florida Board of Governor. Coordinates and helps track the graduation status updates from all academic colleges within the university. Develops and implements practices and procedures to improve the speed and accuracy of the graduation certification process, ensuring full compliance with institutional policy and Florida Board of Governor policy and procedures. Provides input regarding enhancements for system changes. Assists in the develop of new functionality, manage upgrades and system modifications. Analyzes tracks and resolves issues related to graduation and degree certification. Collaborates with academic administrators, Undergraduate and Graduate Studies to research, resolve or make a recommendation to correct errors or answer questions about graduation certification. Serves as critical partner to the Commencement Office, University Bookstore and other campuses concerning graduation eligibility, student participation.
• Manages diploma order weekly submission. Responsible for monitoring student holds and releasing diplomas and transcripts based on students status. Assists with posting graduate certificates. Processes Honorary and In Memoriam degrees. Processes and resends returned diplomas. Responsible for authenticating the validity of diplomas awarded by the institution and updating expected graduation dates. Responsible for assisting in posting approved leave of absence and processing time unit extensions and posting doctoral candidacy admits and processing concurrent degree request and all other curriculum classification code issues associated with the graduation student record. Councils customers and resolve issues by providing information on university policy and procedure through telephone, email, and in person inquiries; answers and manages the review of several email boxes for the URO ensuring issues are appropriately escalate for timely resolution.
• Processes daily audit reports. Posts non-course requirements such as the Foreign Language Entrance Requirement exceptions, Foreign Language Exist Requirement, Summer Waiver and Civic Literacy codes in Banner. Assists in the mass update of graduation statuses when notified of completion by academic colleges. Processes Letters of Completion to confirm degree conferral. Responsible for changing expected graduation dates as requested. Generates the honors list to disseminate to the bookstore for the honor medallion distribution. Leads area in document imaging by scanning documents and attaching them to the student record which include relevant documents used to verify degree certification and document student and staff communications for audit purposes.
• Performs all work with confidential and sensitive student information under observance of the Family Educational Rights and Privacy Act (FERPA), and other federal and State guidelines. Informs the individuals working with confidential student information about legal restrictions, privileges, and ethical considerations surrounding its use. Supports the mission of Strategic Enrollment Management and the URO, including serving as an outstanding team member by assisting colleagues in high volume periods and serving as supervisor in the absence of the Assistant University Registrar. Updates professional knowledge by attending professional meetings, local and state conferences, and training sessions at the request of the University Registrar, and actively contribute to the ongoing editing of the office procedures in the office Wiki. Regularly updates Assistant University Registrar on status of projects, highlighting important issues and areas concern. Serves as institutional committees at the discretion of supervisors and the University Registrar.
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

This position requires a Bachelor's degree in related field with one year of related experience, or five years of related experience.

FLSB1310 Equivalency:

4 years of directly relevant experience may be substituted for bachelor's degree.

PREFERRED QUALIFICATIONS:

Prior experience in higher education, with a strong familiarity with the Florida Board of Governors regulations governing public universities. Proven ability to develop, identify, and manage multiple priorities in a fast-paced, deadline driven environment while providing exemplary customer services. Demonstrated expertise in decision-making, problem solving, organizations skills, and research capabilities.

USF Tampa

Information for Applicants

This position is subject to a Level 1 criminal background check.

Job Opening Number: 38305

Posting Date: 11/26/24

Posting End Date: 12/10/2024

How To Apply

Click on the Apply Now button. When applying to an opening you will have the opportunity to upload a cover letter and resume.

Apply online by completing the required information and attaching your cover letter and resume. Please include your experience as it relates to the qualifications stated above. YOUR COVER LETTER AND RESUME, PLUS ANY OTHER REQUESTED MATERIAL, MUST BE IN ONE ATTACHMENT. Only online applications are accepted for this position.

Click here for additional tutorial information.

To request an accommodation with the application or interview process, please contact Central Human Resources by telephone: 813-974-2970 or email HR-ADA-Request@usf.edu .

Equal Employment Opportunity

USF is an equal opportunity, equal access academic institution that embraces diversity in the workplace.

The University of South Florida does not discriminate on the basis of sex and prohibits sexual harassment. Any person may report sex discrimination, including sexual harassment (whether or not the person reporting is the person alleged to be the victim of conduct that could constitute sex discrimination or sexual harassment), in person, by mail, by telephone, or by electronic mail, using the contact information listed for the Title IX Coordinator. Reports may be made at any time either online or directly to the University's Title IX Coordinator.

USF's Equal Opportunity Affirmative Action Statement .

Federal Rights

Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA) , Equal Employment Opportunity (EEO) and Employee Polygraph Protection Act (EPPA) .

Work Location

Campus map and location overview: USF - Tampa Campus

About USF

The University of South Florida is a high-impact global research university dedicated to student success. Over the past 10 years, no other public university in the country has risen faster in U.S. News and World Report's national university rankings than USF. Serving more than 50,000 students on campuses in Tampa, St. Petersburg and Sarasota-Manatee, USF is designated as a Preeminent State Research University by the Florida Board of Governors, placing it in the most elite category among the state's 12 public universities. USF is a member of the American Athletic Conference.

Working at USF

With more than 16,000 employees at USF, the University of South Florida is one of the largest employers in the Tampa Bay region. At USF you will find opportunities to excel in a rich academic environment that fosters the development and advancement of our employees. We believe in creating a talented, engaged and driven workforce through on-going development and career opportunities. We also offer a first class benefit package that includes medical, dental and life insurance plans, retirement plan options, tuition program and generous leave programs and more.

To learn more about working at USF please visit: Work Here. Learn Here. Grow Here .

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