Marketing Coordinator (with Graphic Design Experience) at Liveops Agent Services, LLC in Scottsdale, Arizona

Job Description:

Liveops is a leader in the contact center industry, providing innovative customer service solutions to Fortune 500 companies. Our mission is to improve lives and help businesses excel. If you're a creative and driven marketer passionate about design, communication, and cross-functional collaboration, join our dynamic team!

The Purpose of Your Role

We are seeking a Marketing Coordinator with at least 2 years of B2B marketing experience and strong graphic design skills. In this role, you will lead internal and external marketing initiatives, create visually engaging content, and collaborate across departments to support branding, communications, and strategic projects.

The Qualifications We’re Looking For

• Bachelor’s degree in Marketing, Graphic Design, Communications, or a related field.


• Minimum of 2 years of experience in B2B marketing.


• Graphic design skills, with proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Canva.


• Familiarity with marketing platforms like HubSpot and 6sense is a plus.


• Experience in the contact center industry is a plus.


• Excellent project management and organizational skills.


• Ability to handle multiple priorities in a fast-paced environment.

The Competencies You Bring

*Conceptual Thinking *Organizational Awareness * Planning and Organizing * Communications *Attention to Detail *Self-Confidence

The Value You Deliver

Design and Branding:

• Graphic Design: Produce high-quality visuals for digital and print, including email campaigns, social media, event materials, sales collateral, and client presentations while maintaining brand consistency.


• Whitepaper and Case Study Templating: Design and format compelling templates for whitepapers, case studies, and other long-form content, ensuring a polished and professional look aligned with Liveops’ brand guidelines.


•  Internal Communications: Design visually appealing PowerPoints, emails, and internal messaging to enhance company-wide communication and initiatives.


• Cross-Department Collaboration: Partner with teams, including sales and leadership, to create branding materials for board meetings, client proposals, and sales pitches.

Asset Creation:

• Content Development: Conceptualize and produce engaging video content and animated graphics tailored for various channels, including social media platforms, sales presentations, digital advertisements, websites, email campaigns, and internal communications.


• Campaign Integration: Develop video assets for Marketing Qualified Lead (MQL) and Sales Qualified Lead (SQL) nurture campaigns, targeting both prospects and existing clients to enhance engagement and conversion rates.


• Tool Proficiency: Demonstrate expertise in leading video creation and editing tools for video production. Utilize user-friendly platforms like Canva and/or Animaker for quick, high-quality content creation as well as more advanced designs in Adobe Suite.


• Cross-Functional Collaboration: Work closely with marketing, sales, and leadership teams to ensure video content aligns with Liveops' brand messaging and strategic objectives.


• Performance Analysis: Monitor and assess the effectiveness of content across different channels, using insights to refine and optimize future marketing strategies.

Campaign Management:

• Content Development: Assist with marketing content, including blogs, newsletters, email campaigns, and case studies.


• Event Support: Coordinate marketing needs for trade shows, conferences, and client events, including branded materials and visual assets.


• Campaign Execution: Plan, implement, and monitor marketing campaigns using tools like HubSpot, 6sense, and WordPress.

Strategic Support:

• Platform Management: Leverage marketing tools like HubSpot and 6sense to drive lead generation and campaign performance.


• Data-Driven Decision Making: Analyze marketing data to evaluate the success of campaigns and refine future strategies.


• PowerPoint Expertise: Develop visually compelling presentations for board meetings, prospect pitches, and client engagements.

Essential Job Functions

Essential functions are the fundamental, crucial job duties that an employee must be able to perform, with or without reasonable accommodation.

• Ability to sit or stand at a desk for extended periods of time while working on a computer.


• Available for virtual meetings in a non-distracted environment.


• Ability to work independently and meet deadlines.


• Create high-quality visuals and templates for digital/print media, ensuring brand consistency, and collaborate across departments.


• Develop engaging video content and graphics for various channels, aligning with brand messaging and strategic objectives.


• Assist with content development, coordinate event marketing needs, and manage marketing campaigns using tools like HubSpot and 6sense.


• Up to 5% travel required per year.

About Liveops:

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better.

Liveops exists to improve the lives of our agents, clients, and employees. As a Liveops employee, you’re part of a purpose-driven culture that values curiosity, collaboration, and results. We encourage diverse perspectives to create better outcomes, celebrate initiative, and build relationships based on trust and transparency. We offer outstanding benefits including insurance, 401k match and a flexible vacation plan.

Eligibility Requirements

Eligible States for Employment; Alabama, Arizona, Florida, Georgia, Idaho, Illinois, Indiana, Kansas, Michigan, Mississippi, Nebraska, New Jersey, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Wisconsin.

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas now or in the future.

Equal Opportunity Employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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