Image Review Specialist at TransCore LP in Harrisburg, Pennsylvania

Job Description:

TransCore (TRN), a subsidiary of ST Engineering, is seeking a full-time Image Review Specialist to join our Toll By Plate team based in Harrisburg, Pennsylvania.

Job Summary: This position is responsible for reducing the loss of revenue by reviewing all voided images for accuracy. TBP Image Review Specialist will re-identify any images possible or change the void disposition if the incorrect one was used. TBP Image Review Specialist is responsible for identifying any camera/lane issues, OCR issues, and any training needs that CSRs may have when it comes to image review. TBP Image Review Specialist tracks voids and prepare a camera void report daily using Microsoft Excel. TBP Image Review Specialist reviews and corrects Unknown By DMV and Canadian Do Not Pursue images, as well as processes regular image identifications and approvals.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Review voided images.
• Identify lane/camera issues, CSR issues, and OCR issues.
• Prepare and provide camera void report daily to the PTC and Lane Group.
• Use Microsoft Excel daily for tracking and reporting.
• Review Unknown By DMV and Canadian Do Not Pursue images.
• Direct urgent and sensitive issues to the TBP Manager.
• Assist management with any additional needs.

Education: High school diploma or general education degree (GED) required. College degree preferred.

General Job Requirements:

• This is a full-time position: Monday through Friday.
• Regular and predictable attendance is an essential function of this job.

Required Skills and Experience:

• Excellent interpersonal and communication skills, including the ability to communicate information and ideas to an individual or in a large group setting.
• Able to pay attention to details.
• Ability to work with both speed and efficiency.
• Self-motivated and goal oriented.
• Analytical and able to identify patterns.
• Possesses basic skills in Microsoft Excel and Word.
• Active listener.

Desired Skills:

• Ability to manage multiple priorities, and easily adapt to change.
• Look for ways to improve effectiveness by implementing new ideas and more efficient approaches.
• Work on projects as an individual or part of a team.

Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills: Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit. The employee is frequently required to talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

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