Visa: H1B, OPT, H4EAD, GCEAD, L2, Green Card, US Citizens (Only USA Applicants)
Workplace Type: Hybrid - Peoria, IL or Tucson, AZ office or Kansas City area.
Experience: 6+ Yrs
Position's Contributions to Work Group:
- This role involves working closely with stakeholders to understand business objectives, identify opportunities for process improvements, and deliver actionable solutions.
- The ideal candidate will have a strong analytical mindset, excellent communication skills, and a proven track record in project management and business process optimization.
Typical task breakdown: • Requirements Gathering: Collaborate with business stakeholders to gather, analyze, and document business requirements for projects and initiatives, ensuring alignment with organizational goals. • Process Improvement: Identify inefficiencies in existing business processes and recommend innovative solutions for improvement, leveraging technology where appropriate. • Data Analysis: Analyze complex data sets to identify trends, patterns, and insights that will drive decision-making and strategic planning. • Solution Design: Work with IT and other technical teams to develop functional designs and solutions that meet business requirements, ensuring that all technical and business requirements are fulfilled. • Stakeholder Communication: Act as the primary liaison between business users, IT teams, and external vendors to ensure project requirements are understood and implemented correctly. • Project Management: Lead and manage business analysis efforts within projects, including timeline management, progress tracking, and reporting. • Documentation: Create detailed documentation, including business process flows, use cases, user stories, functional specifications, and test plans to support project implementation. • Testing & Validation: Support the quality assurance process by developing test cases, reviewing test plans, and participating in system testing to ensure that solutions meet business requirements. • Risk Management: Identify and assess risks and work with stakeholders to develop mitigation plans to ensure the successful delivery of projects.
Work environment:
- Hybrid work environment ( 3x times in office )
Education & Experience Required:
- Bachelor's Degree or equivalent. Ideally, majors include Physics, Math, Computer Science, or Information Technology Management.
- Many years (6+) in senior Business Analysis, Business Architecture, Solutions Architecture roles in Purchasing, Supply Chain, and/or Logistics System areas.
- Experience in modeling business processes by using various tools and techniques (e.g. UML).
- Experience with enterprise architecture modeling tools.
Technical Skills (Required)
Analytical Skills
- Business Analysis: Ability to break down complex business processes, identify areas of improvement, and provide actionable solutions.
- Data Analysis: Competence in analyzing large datasets, identifying trends, and using data-driven insights for decision-making.
- Problem Solving: Strong critical thinking skills to troubleshoot issues, address roadblocks, and resolve conflicts efficiently.
- Process Mapping: Proficiency in process modeling and workflow analysis (e.g., using tools like Visio, Lucidchart).
- Experience with business process modeling, enterprise architecture, and associated tools.
- Ability to visualize growth and build high-level models for future analysis and maturing the current business architecture.
- Ability to partner with stakeholders to document and communicate values generated from the new capabilities and processes.
- Strong interpersonal skills and communication skills.
- Ability to translate complex subjects into actionable recommendations.
- Program/project management skills and the ability to set clear goals to get desired results.
Technical Skills
- Requirements Elicitation: Expertise in gathering, documenting, and validating business requirements using various techniques such as interviews, workshops, and surveys.
- Documentation & Reporting: Strong skills in creating business process documents, functional specifications, use cases, user stories, and test cases.
Software Tools:
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Visio).
- Experience with business analysis tools like Azure DevOps, JIRA,Confluence, or Trello.
- Data analytics and visualization tools such as SQL, Power BI, Tableau.
- Understanding of Databases: Familiarity with querying databases (e.g.,using SQL) for data extraction and analysis.
- System Integration & Interfaces: Experience with system integration,APIs, and other forms of data exchange across systems.
Project Management Skills
- Agile Methodologies: Familiarity with Agile frameworks (Scrum, Kanban), sprint planning, and backlog management.
- Stakeholder Management: Ability to engage, communicate, and manage expectations of stakeholders across various levels (technical, non-technical, executive).
- Risk Management: Competence in identifying project risks and devising strategies to mitigate them.
- Time Management: Strong ability to prioritize tasks, manage project timelines, and deliver within deadlines.
- Change Management: Experience with managing the impact of new processes and systems on stakeholders and end-users.
Communication Skills
- Stakeholder Communication: Excellent verbal and written communication skills, particularly in translating complex technical concepts into business language.
- Negotiation and Facilitation: Ability to facilitate meetings, drive discussions, and build consensus among stakeholders.
- Presentation Skills: Competency in creating and delivering presentations to different audiences, from technical teams to senior leadership.
Leadership & Collaboration
- Team Leadership: Ability to lead cross-functional teams, mentor junior business analysts, and coordinate efforts across departments.
- Collaboration: Strong teamwork skills, working effectively with various teams such as IT, marketing, finance, and external vendors.
- Decision Making: Confidence in making informed decisions, balancing business needs with technical capabilities.
(Desired)
- Attention to Detail: Meticulous in documentation, ensuring accuracy in requirements and process analysis.
- Adaptability: Flexibility to adjust to changing business needs and project demands in a fast-paced environment.
- Conflict Resolution: Strong conflict management skills to resolve disagreements and keep projects on track.
- Certified Business Analysis Professional (CBAP) - from IIBA.
- Project Management Professional (PMP) - from PMI.
- Agile Certifications - like Certified ScrumMaster (CSM) or PMI-ACP.
- Six Sigma Green/Black Belt - for process improvement expertise
Please forward your resume and contact details to dakshayani_p@surgetechinc.com/ sahithi_s@surgetechinc.com or can call on 832-990-6448