Team Lead - must have ability to mentor, train, and work with internal team.
Customer service first mentality
Self-Starter - Ability to work independently and self-directed to produce quality work under little supervision.
Excellent written and verbal communication skills.
Project management experience
Process and detail-oriented individual
Lead presenter in Change management process. Must have ability to speak to all technical changes presented in CAB.
Active participant in Roadmap Planning, Engineering design, and strategy lead.
Lead evangelist for modern management and cloud technologies.
Technical Qualifications
MECM Technical Requirements
Experience setting up and maintaining one or more of the following tools including Microsoft System Center, MECM (SCCM), Intune.
Expertise using Group Policy Management to for o365, WSUS, and machine level policy for client management.
Expert Knowledge and demonstrated ability to script (batch files, VBScript, PowerShell) and automate Windows workstation issue resolutions.
Expert knowledge in Operating System Deployment using MECM/MDT USMT and Task sequences.
Expert knowledge in Bare-Metal, IPU, and Windows Servicing methodologies.
Patch Management and vulnerability remediation
Working Knowledge of third party patch management tools, ivanti, Patch-my-pc
Leader in Application and package expert - must be able to troubleshoot, deploy, fix and automate existing applications.
Expert in ALM (application lifecycle management )
Ability to troubleshoot MECM Server OS infrastructure, Networking as It relates to scope of system functionality.
Ability to troubleshoot and triage complex Windows, MacOS, iOS, and Android issues, including automating proactive health processes.
Building, configuring, testing, and implementing images for Windows 10 and 11.
Working knowledge of SQL Queries and custom report building.
Experience in enterprise security related to Bit locker and end point protection
Intune Technical Requirements
Expertise in MDM management of endpoint systems including Windows, MacOS, iOS, and Android.
Expert knowledge of Apple Business, Android for work, to manage corporate owned devices.
Expertise in understanding Azure + On-premise hybrid implementations of Intune in a highly secured environment.
Working Knowledge of co-managed infrastructure
Expertise in configuration profiles, app packaging and compliance policies for Windows machines.
Working knowledge of AAD, on-prem AD and targeting of user vs Machine groups for optimized app deployments, configuration profile, and compliance policy assignments.
Knowledge of Conditional Access and MAM setting configuration.
Working knowledge of windows Autopilot and architectural components.
Bachelor's or master's degree in mechanical engineering, Mathematics, Computer Science, or related field or 10+ years of working knowledge in lieu of schooling.