Training Specialist at SCUSA Saputo Cheese USA Inc. in DELHI, New York

Job Description:

At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best?



Job Summary



Are you passionate about helping others grow and succeed? As a Training Specialist at Saputo, you will play a pivotal role in shaping the future and culture of our team. This role will be designing and delivering training programs that empower our employees, from their first day and beyond. Your creativity and enthusiasm will ensure that our onboarding process and mandatory trainings are not just informative, but also engaging. This role supports our 24/7 operation, ensuring that training is accessible and effective for all shifts.


How You Will Make Contributions That Matter

• Organize and conduct mandatory training sessions, presenting topics like compliance, safety, and professional development that keeps staff engaged and is impactful.


• Develop and deliver comprehensive onboarding programs that make new employees feel at home from day one. Develop written training instructions to meet company and production standards.


• Assess training needs through surveys, interviews, and consultations with managers to tailor programs that truly make a difference.


• Design and update training materials, manuals, and documentation that are both informative, engaging and meets the production standards.


• Maintain training records and ensure all employees complete required training to include System Application and Products (SAP), On the Job Training (OTJ), classroom, webinar, Standard Operating Procedures (SOP) instruction, etc..


• Drive continuous improvements to ensure applicable employees stay current on processes, procedures, standards, policies, and training for assigned job.


• Ensure all training software and training material through Alchemy and training related software is current and available for training when needed.


• Work closely with department heads to identify specific training needs and develop customized programs. Stay updated with industry trends and best practices in training and development.


• Develops and maintains organizational communications such as bulletin boards and newsletters to ensure employees have knowledge of training and development events and resources.


• Keep up with industry trends and best practices in training and development to bring fresh ideas to the table.


• Schedules the appropriate classroom and prepares the physical setup, including any audiovisual equipment.


• Provide constructive & timely feedback directly to trainees & trainers.


• Conducts follow-up studies of all completed training to evaluate and measure results.


• Develops and maintains organizational communications such as bulletin boards and newsletters to ensure employees have knowledge of training and development events and resources.


• Maintain accurate training records and regularly create and distribute reports to departments, plant and management.


• Ensure adherence to all company policies and procedures, as well as operational training /certification programs are administered in accordance with company policies and procedures.


• Facilitate meetings with employees, supervisors, management, and Human Resources to review training resources and processes.


• Provide input to the annual Learning and Development plan for the plant, including budgeting of labor hours and monitoring the learning and development budget for assigned areas.


• Participate in employee relations activities and other company committees.


• Comply with the Code of Ethics and actively apply the Saputo Values.


• All other duties as assigned.

You Are Best Suited For The Role If You Have The Following Experiences, Skills, and Qualifications

• High school diploma, or equivalent.


• BS or BA in Organizational Development, Human Resources, Business, Education or related degree preferred.


• 2-3 years of experience in an Operations role; experience in the food production industry preferably in one that is a continuous, twenty-four (24) hour operation, but not required.


• Previous learning and development experience preferred.


• Strong communication (written and verbal), interpersonal, and analytical skills.


• Ability to develop positive working relationships at all levels.


• Dependable, self-motivated and team oriented with the ability to work independently.


• Strong persuasive leadership skills.


• Detail-orientated, organized, with good time management skills.


• Ability to work with tight deadlines in a multi-task, fast paced environment.


• Ability to work in multiple areas as required.


• Ability to work all shifts as needed.


• Proficiency with Microsoft Office Suite, including Word, Excel, and PowerPoint. Alchemy experience a plus.

We Support and Care For Our Employees By Providing Them With...

• Comprehensive benefit programs that include medical, dental and vision insurance, EAP, 401k, employee stock options, paid time off.


• Employee recognition and incentive programs.


• Opportunities to contribute to your community via a VTO program and plant engagement activities.


• Work on a smoke free campus that promotes a healthy and wellness focused lifestyle.

Salary range: $58,650-73,335


salary offers will vary commensurate with experience, education, skills, and qualifications.


In the USA, Saputo ranks among the top three cheese producers and is one of the top producers of extended shelf-life and cultured dairy products, with a portfolio of well-loved brands such as Stella, Frigo Cheese, Montchevre, Stella, and Treasure Cave. We also boast a strong foodservice presence, partnering with reputable chain restaurants and broadline distributors.


Whether your expertise lies in manufacturing, operations, supply chain, sales, quality assurance, or in any other function, your role is integral to our success. You will make contributions that matter, all while working alongside colleagues who genuinely care about your success and who will roll up their sleeves to help.


Saputo Cheese USA Inc. and Saputo Dairy Foods USA, LLC endeavors to make CareersUSA.Saputo.com accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Human Resources at 214-863-2300 or email us.recruitingsupport@saputo.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.


Saputo Cheese USA Inc. and Saputo Dairy Foods USA, LLC are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you'd like more information on your EEO rights under law, please visit www.EEOC.gov.


To review the Saputo Cheese USA Inc. and Saputo Dairy Foods USA LLC Privacy Notice for California applicants, please visit our Corporate website associated section by clicking here (English) or here (Spanish). Apply Now