Customer Service Rep - I at The Judge Group Inc. in Alpharetta, Georgia
Posted in Other about 3 hours ago.
Job Description:
Location: Alpharetta, GA
Description: Our client is currently seeking a Customer Service Rep - I
This job will have the following responsibilities:
- Review incoming documents to ensure compliance to documented process and requirements prior to completion.
- Educate internal and external customers on company guidelines and procedures; giving guidance and direction on completing requests timely and efficiently.
- Contact customers via email and/or outbound call to obtain information or advise status of order/correspondence.
- Interface with BGCO, Sales. Information Systems, Marketing, Legal and other departments to ensure compliance with process/procedures.
- A Bachelor's degree or equivalent work experience.
- Strong mathematical and statistical skills.
- Microsoft Office products (MS Excel, MS Word, and MS PowerPoint).
- Knowledge/experience in a high volume, production environment.
- One or more years of customer support experience.
- One or more years of B2B experience. Multiple systems knowledge (ECPD, ACSS, WFM,).
- Strong written and verbal communication skills.
- Flexibility -Hours of operation, Monday ? Friday 7:00 am- 7:00 pm, subject to change based on business needs.
Contact: kcordwell@judge.com
This job and many more are available through The Judge Group. Find us on the web at www.judge.com
