Provides customer services relating to sales, sales promotions, installations, and communications.
Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with consumer laws.
Develop organization-wide initiatives to proactively inform and educate customers.
Develops improvement plans in response to customer surveys.
Qualifications
At least 1 - 3 years of customer service work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work