The Procurement Operations Analyst will act as the Subject Matter Expert (SME) in troubleshooting and resolving P2P issues, ensuring adherence to procurement policies and procedures accordingly to internal SLAs. The individual will demonstrate a commitment to customer service; anticipate and meet expectations by resolving problems quickly and effectively, while always applying the appropriate communication style. The Analyst will also support the delivery of business processes improvements. In addition, this person will support the Global Procurement Leadership Team in defining, developing, and executing spend analysis, procurement analytics, and reporting metrics. A good understanding and experience in Accounts Payable and the entire Procure to Pay stream (procurement, receiving, GRNI analysis, invoice processing) is a must. This job requires a customer-focused approach and strong business partnering.
What You'll Do:
Exercise independent judgment in ensuring smooth operations within Onboarding and Procurement systems, with duties to include but not limited to:
Administrate global P2P application with ~2,000 users and 1.5B USD in annual spend
Troubleshoot transactional data (orders, invoices) as required for reconciliation
Create Purchase Orders for the IT department and assist the distribution center with POs created directly by them
Assist in developing interim/permanent work around solutions
Consult and provide recommendations on P2P functionality and configuration requirements
Assist with the analysis, design, redesign, implementation, testing and documentation of new and enhanced systems and processes
Contributes ideas and actions towards the continuous improvement of user and content enablement processes
Monitoring and enforcing compliance to procurement systems and processes
Support development and maintenance of training materials for procurement systems
Execution of business processes improvement projects assisting on projects specific to North America region and the implementation of Approved Recommendations
Support Global Procurement Leadership in developing and executing strategy for Procurement Reporting:
Development and Recommendation of Key Reporting Metrics
Enhancement of Reporting & Systems Capabilities
Enhancement of Data Accuracy and Availability
Development and Execution of Strategies to Increase Usage of Systems
Prepare presentations, collect information and material for communication purposes (i.e., success stories, newsletter, etc.)
Other ad hoc analysis / projects as deemed appropriate
You'll Need to Have:
2-3 years of experience with Coupa or other P2P application (i.e. Ariba)
Experience in P2P Indirect Procurement / Finance
Ability to work on complex application/technical problem identification and resolution
We'd Love to See:
Demonstrated ability to manage multiple projects, set priorities and meet deadlines
Ability to write clear and well-structured business process documents
Very methodical and accurate, displaying a strong desire for high quality, with attention to detail
Solid analytical and problem-solving skills; learning quickly when facing new systems or unfamiliar problems/issues
Strong interpersonal/communication skills
Highly motivated, committed, effective, and supportive team member (with coworkers based in Europe and China), able to work flexibly, quickly, and accurately to tight deadlines
Practical knowledge of Microsoft Office, in particular Excel (intermediate to advanced)
Italian language skills are a plus
Capri Perks:
Generous Holiday Schedule and Vacation Days
Summer Fridays
Internal mobility across Michael Kors, Jimmy Choo, Versace
Cross-brand Discount
Exclusive Employee Sales
Fav 5 Cards (MK Discount for friends and family)
401k Match
Paid Parental Leave
Thrive Wellness Program (seasonal in-office massages and more!)
Commuter Benefits
Gym Discounts
At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V
In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.