Training Program Specialist, MOS at Magellan Health Services inc in Scottsdale, Arizona

Job Description:

This position is contingent on a contract award.

Designs, develops, implements and evaluates program-wide learning solutions in support of Magellan's business objectives. Assists in developing learning paths and curriculum content that reflects sound instructional design based on adult learning principles and best practices. Facilitate training via live and recorded webinars and blended learning, using a mix of engaging instructional methods. Display demonstrated expertise in instructional design systems and software, learning technologies and adult learning best practices. Acts as technical expert and liaison with internal and external stakeholders to include MOS PMO, IT.

• Possesses and provides expertise in instructional design processes (ADDIE or other industry accepted models) to design, develop and implement effective instructional materials, learning resources and content.
  
  


• Creates design standards and templates and integrates technology-based tools into the development process.
  
  


• Assists with the coordination and compliance tracking of MOS training records. Corresponds directly with counselors regarding training requirements.
  
  


• Facilitates training courses across the MOS including, new-hire orientation, field and PMO- specific training, standard operating processes and procedures, technology training, and professional development training.
  
  


• Understands Learning Management Systems (LMS) format and function to efficiently navigate the systems and provide general technical support.
  
  


• Uses exceptional customer service and interpersonal skills to process and respond to training-related inquiries from PMO and field staff.
  
  


• Demonstrates exceptional collaboration and coordination skills that support and enhance a team working environment. Actively communicates with the Training leadership and training team on program operations and processes.
  
  


• All other duties as assigned.
  
  

Responsibilities
Bachelor's degree required.

2+ years of instructional design experience with proven ability to design and build innovative, creative content, including online programs, job aids, web sites and instructor materials.

1+ years' experience in training.

Strong knowledge of adult learning theory, instructional design theory and models, learning styles, knowledge management practices and performance improvement models.

Experience with multimedia authoring, graphic creation tools and learning management systems.

Effective interpersonal and negotiating skills.

Ability to function independently and as a team member.

Strong project management skills with ability to lead multiple, complex projects with tight time frames in a matrixed environment.

Strong organizational, time management and attention to detail.

Excellent written and communication skills.

Expert in use of Microsoft Products including Word, PowerPoint and Excel.

Experience with remote training using asynchronous meeting tools such as Zoom Conferencing.

General Job Information

Title
Training Program Specialist, MOS

Grade
23

Work Experience - Required
Instructional Design, Training

Work Experience - Preferred

Education - Required
A Combination of Education and Work Experience May Be Considered., Bachelor's

Education - Preferred

License and Certifications - Required

License and Certifications - Preferred

Salary Range

Salary Minimum:
$53,125
Salary Maximum:
$84,995

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.

This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.

Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.