Account Manager at Essity North America Inc. in Chicago, Illinois

Job Description:

Account Manager - Sysco (Central Region)

Essity is the leading global player in professional hygiene with the global TORK brand. We are a multi-billion-dollar company that is paving the way towards being a digital shaper and transforming the business model for Professional Hygiene. This is a highly visible effort, with significant attention and investment over a multi-year period. It will require new thinking, capabilities and approaches to successfully “bridge” the activities that remain relevant today to the emerging ones required tomorrow. As part of this effort, Essity continues to build a best-in-class team that will support the identification, acquisition, and development of digital capabilities across the organization.

Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being.

The TORK brand offers professional hygiene products and services to customers worldwide ranging from restaurants and healthcare facilities to offices, schools and industries. Our products include dispensers, paper towels, toilet tissue, soap, sanitizers, napkins, wipers, and also software solutions for data-driven cleaning. Through expertise in hygiene, functional design and sustainability, TORK has become a market leader that supports customers to think ahead so they’re always ready for business. TORK is a global brand of Essity, and a committed partner to customers in over 110 countries.

Who We Are

Take a look at Essity North America Sales

We are also an award-winning company with a focus on and commitment to sustainability. In fact, Essity partners with the United Nations Foundation in support of Sustainable Development Goals to improve hygiene, health and well-being worldwide.

About The Role

Essity Professional Hygiene North America team is currently searching for an experienced Account Manager - Sysco. The Account Manager is responsible for the strategic implementation of the marketing, sales, e-commerce and program strategies, working in close collaboration with Sysco Sales Manager, Customer Marketing and Commercial Excellence Teams to drive strategic plans into clear action plans, aligned to our HoReCa strategy, to ensure that agreed sales growth, retention, and profitability targets are achieved. The Account Manager is responsible for leading and following up related sales activities with the Sysco Market, Regions and sites and respective brokers.  The Account Manager is also responsible for the management of our Sysco broker network, ensuring they understand and implement our Sysco go-to-market strategy and corresponding sales growth expectations.  The Sysco Account Manager will develop top to top relationships with their respective Sysco Market, Regions and Sites.

The ideal candidate will live in the Midwest Region near a major US international airport within the aligned Essity Regional structure and the ability to travel 60% of the time.

We’re looking for people who embody our values, aren’t afraid to challenge, innovate, experiment, and move at a fast pace. We’re always looking for ways to improve our products and ourselves. If this is you, we’d love to talk.

What You Will Do

• Builds, maintains, develop, and grow strong relationships and business with the Sysco Market teams and local/region broker teams.




• Leads the implementation, and goal achievement of agreed sales plan with the Sysco Market & Region Leadership, and broker partners.




• Builds and develops strong relationships with broker partners, ensuring accountability to sales activities, tracking and goal attainment in line with overall Sysco plan.




• Secure that brokers drive product mix, hygiene solutions, strategic product mix, which contributes to profitability, profitable growth, retention/churn according to agreed goals and budgets.




• Drive sales activities and launch plans within their respective region on sales forecast, business reviews and financial forecasts.




• Builds and develops strong relationship, understanding and collaboration within teams such as Marketing, Product, Logistics, E-Commerce, Revenue, Controlling, etc.




• Works in close alignment with the National Sales Manager – Foodservice Distribution Sysco relative to the overall HoReCa strategy implementation, opportunities, and launch plans to ensure targets are met regarding Sysco overall satisfaction and retention, profit and profitable growth.




• Collaborates with other foodservice Account Managers to drive HoReCa roadmaps.




• Collaborates with Account Managers HoReCa/CHIP to drive segment growth within their respective region.




• Is positioning Tork as the partner of choice and preferred brand with Sysco.




• Actively develop own competence that correlates to the organization's capability demands. Such as knowledge and skill in/of Business systems, sales and sales technique/analytics/leadership/customer/organizational/products & hygiene solutions/administrational competence.

Who You Are

• Bachelor’s degree Business, Sales or Marketing. Experience in lieu of education will be considered.




• Minimum 5-7 years of sales experience; 2-3 years of account management, previous broker management & Foodservice broadline distribution experience preferred.




• Must have having leading technical capabilities to work in a blended selling role and strong CRM experience; with technical competencies such as Omni-channel, trends in eCommerce, and digital sales.




• Ability to work virtually with customers and internal teams.




• Experience using MS Office, MS Teams and LinkedIn Sales Navigator.




• Proficient in presenting virtual presentations via online platforms such as Microsoft Teams.




• Experience working CRM systems (i.e. Microsoft Dynamics) preferred.




• Demonstrated capability to understand growth strategies and translate those into practical sales plans and best practices.




• Strong negotiation, persuasive and influencing skills: is able to independently negotiate with top customers within area of responsibility. ​




• Well-structured and strong planning skills, able to tailor make offers for customers and provide added value and insight for customers.




• Excellent interpersonal skills and ability to build relationships on all levels.




• Ability to set goals and have the drive to achieve them, both personally and for broker reps.




• Strong drive for results and sense of urgency, self-starter, and strong work ethic.




• Confidence in own ability to succeed and possess a winning attitude.




• Ability to travel 50-60% domestically within the region.

About Our DEI Culture 

Guided by our Beliefs & Behavior, our culture is the foundation that connects our history with our future. At Essity, care, collaboration and inclusion are more than buzzwords, they are practiced on an everyday basis. And with a purpose of breaking barriers to wellbeing, promoting gender equality and enable customers and consumers to lead a fuller life at all stages of life, DEI is in our core. 

As we work in diverse teams across geographies, cultures and professional areas, inclusive leadership is something we expect from ourselves and each other. In our leadership platform, we express this as leveraging the power of differences. From experience we know that diverse and inclusive teams are key to innovate and profitably grow our business while simultaneously address our ambitious climate targets. 

What We Can Offer You 

At Essity, we believe every career is as unique as the individual and empower employees to reach their full potential in a winning culture motivated by a powerful purpose. 

Compensation and Benefits:  

$75k-$85k + annual sales incentive + benefits 

Pay offered may vary depending on multiple individualized factors such as knowledge, skills, and experience.  

Along with competitive pay you will be eligible for the following benefits: 

• United Healthcare PPO / EyeMed Vision Insurance / Delta Dental Insurance 




• Wellness program provided through Rally  




• Healthcare and Dependent Care Flexible Spending Accounts (FSA) 




• 401(k) with employer match and annual employer base contribution 




• Company paid Basic Life, AD&D, short-term and long-term disability insurance 




• Employee Assistance Program 




• PTO offering with Paid Holidays 




• Voluntary benefits to include: critical illness, hospital indemnity, and accident insurance 




• Employee discounts program 




• Scholarship program for children of Essity employees.  

Collaborative and Caring Culture | Empowerment & Engaged People | Work with Impact and A Powerful Purpose | Individual Learning & Career Growth | Health & Safety Priority | Sustainable Value Together| Innovation| Sustainable Working Life | Competitive Total Rewards 

Additional Information

The Company is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law.

If you require reasonable accommodation as part of the application process please contact EssityHRNorthAmerica@essity.com

Together, we are improving lives, every day

Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being.

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