Chicago O'Hare International Airport - Rosemont, IL
Experience & Qualifications:
Strong passion for Aviation and/or Security industry
A proactive thinker with an outgoing personality who is comfortable speaking in front of groups and interacting with company colleagues and employees.
HS Diploma or G.E.D
Must be 18 years of age or older
Must be legally authorized to work in the United States and have IDs needed to verify
Must be proficient with Microsoft Office (Word, Excel, SharePoint, Teams) and Outlook
Must have great intrapersonal skills and be able to communicate effectively at various social levels across many diverse cultures
Willing and able to participate in a drug test (either pre-employment or random) with negative results
Must be willing to pass a 10-year verifiable background check (employment, education, criminal and personal references)
Must have experience working with basic office equipment (copier, scanner, fax, printer)
Must obtain and maintain throughout course of employment a valid SIDA badge
Customer Service experience
Essential Functions (include but not limited to): Basic administrative work; data entry; aid in the new hire onboarding process by updating computer systems, scheduling badging appointments, etc.; maintaining employee files by scanning, sending, and filing employee documents; aid in compliance; aid in payroll processing and sometimes distribution; dissemination of information to and from employees and management/HQ; basic office reception work (greeting and checking in guests, answering calls, etc.); uniform distribution
Main responsibilities
Greet clients, guests, and visitors with a positive and helpful attitude
Answer and direct phone calls- taking care to escalate urgent matters appropriately
Ensure compliance with security measures for office access and announce guests appropriately to the person they are requesting to see- maintain positive control of all visitor badges
Maintain, organize, and order general office and kitchen supplies- ensuring our corporate team has everything they need to succeed
Maintain the cleanliness and over all organization of all general and shared use spaces within the corporate office (kitchens, conference rooms, training rooms)
Communicate with building maintenance to ensure timely handling of all facility management issues
Assisting with the entry of training and operational payroll hours
Manage Airport badging process for all new hires
Manage digital personnel files in HRIS (identification, attendance, and performance counseling)
Assisting with maintaining accurate, and up to date training reports and certificates and for all airports
Liaise with General Manager and Training Department to follow up on various training department needs
Further Requirements:
Sensory Requirements: must be able to look at computer screens for extended amounts of time. Must have adequate sight with or without the use of corrective lenses; adequate hearing is also required for phone communications.
Environmental: Indoor office setting
Language Skills: English Proficiency required (reading, writing, and speaking)
Mathematical Skills: Basic Arithmetic
Reasoning Ability:
Must exhibit sound judgment and decision-making
They must have the ability to follow directions and outline procedures.
Must comply with HR, legal, and ethical policies
Must include appropriate people in decision-making
Ability to prioritize effectively
Must be able to distinguish and know how to appropriately handle confidential information
Global provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.