Support Specialist (Manufacturing, Agriculture, Construction)
Fox Valley Technical College
Job Category
Regular Support Staff
FVTC Worksite
Appleton Main Campus
Hours Per Week
40
Job Description Summary
Employee demonstrates responsibility and initiative and performs a wide variety of technical duties that require specialized knowledge of the college and division's operating procedures and information systems. This position serves as a primary information source for division staff and requires extensive knowledge of the college record system, its policies, procedures and requirements. Employee reports to the Dean of Manufacturing, Agriculture, and Construction and assists in most facets of division operations which require the exercise of a high degree of independent judgment and outstanding customer service.
Work Schedule: Monday through Friday 8AM-4:30PM
Job Description
ESSENTIAL JOB FUNCTIONS:
Serve as primary support to the Dean and three of the Associate Deans in the Division.
Coordinate calendars, schedule meetings, travel arrangements, itineraries, conference registrations, etc.
Maintain office, refer and/or handle questions in Dean's or Associate Dean's absence.
Review and prioritize correspondence and process internal/external documents and forms after approval and signature are obtained.
Assist in the development, updating, and maintenance of department/program web pages and division SharePoint site.
Assist in editing curriculum and Open Educational Resource manuals for the Division. Assist Dean, Associate Dean(s) and Department Chairs in annual Strategic Planning Process, including capital budgeting requests and Division goal setting.
Maintain division central records and master files including personnel files, annual employee evaluation schedule and Individual Professional Development Plans.
Schedules class observations and evaluations of faculty for 3-year probationary basis and on a 3-year basis thereafter, and of support staff on an annual basis.
Assist Dean with special projects such as developing specialized informational reports for review, and prepare presentation materials regarding a variety of staff functions.
Assist in coordinating meetings, prepare materials to be presented, take minutes, type, and distribute agendas, minutes/materials.
Arranges for conference rooms, classrooms, facilities, audio/visual materials, supplies, and refreshments for meetings, workshops, and seminars.
Prepare purchase requisitions and reimbursement requests, and process orders using the computerized requisition system.
Monitor Division expense accounts and prepares appropriate information for the Dean and Associate Deans, including printing monthly budget reports.
Work closely with B&I Services staff, trainers, department chairs, industry clients, and the Dean and/or Associate Dean(s) to coordinate division B&I training, including writing contracts and maintaining contract files for the division, putting up classes, developing schedules, registering students, providing rosters and materials for B&I faculty.
Also coordinates travel plans, including airline flights, and hotel accommodations.
Responsible for accuracy and data integrity of Division offerings.
Responsible for knowledge of Handbook items related to faculty teaching assignment.
Functions as liaison with Academic Operations Specialist, other Division personnel, and outside businesses and agencies for room scheduling.
Assists with ordering instructional supplies and Division supplies, as needed. Enters Facility and IT work orders for Division staff.
Communicate division staff absences and makes necessary arrangements.
SECONDARY FUNCTIONS:
Serve as a backup for other division administrative support personnel.
Maintain an understanding of all other division associate degrees and certificate programs.
Provide general pertinent program, certificate, and class information to all internal/external customers, and make appropriate referrals to FVTC resources so customer educational needs are met. Mitel phone system super user.
Contribute ideas to, and help develop new initiatives in Manufacturing, Agriculture, and Construction Division and participate in larger team decision-making and process improvements.
QUALIFICATIONS, TRAINING, AND EXPERIENCE:
Associate Degree in Administrative Assistant or related field, AND
Three years of related office experience, AND
Training and experience with Workday and computer systems OR
An equivalent combination of related education, training, and experience
Additional Information
Pay Rate: $24.53 - $28.86 per hour.
Pay is based on a multitude of factors, including experience, qualifications, education, relevant certifications, internal equity, and market data. Note: Internal applicants' wage will be based upon the applicable compensation guidelines.
At Fox Valley Technical College, we recognize employees as key contributors to our mission and are committed to fostering a culture of fairness, transparency, and excellence. Our total rewards philosophy ensures equitable compensation and benefits, supporting a highly engaged workforce. Our comprehensive benefits package includes medical, dental, and vision insurance, along with retirement contributions to the Wisconsin Retirement System and 403(b)/457 plan options. Employees enjoy paid vacation, sick leave, holidays, bereavement leave, and recess periods. We offer life and disability insurance, with options for additional coverage. Work-life balance is supported through flexible schedules or remote work options (for some positions) and wellbeing programs. Professional development opportunities include training, certifications, and tuition reimbursement. Additional perks at the Appleton Main Campus include an onsite health and wellbeing clinic, dental clinic, fitness center, Parent/Child Center (onsite child care), library, cafe, printing services, Trilogy Salon & Spa, and more.
Fox Valley Technical College is an Equal Opportunity/Affirmative Action institution, providing equal opportunity to all persons, including members of underrepresented racial and ethnic backgrounds, females, veterans and individuals of all abilities. For questions regarding the College's nondiscrimination policy, contact: Rayon Brown - rayon.brown6751@fvtc.edu (Affirmative Action), TitleIX@fvtc.edu (sex-based discrimination or harassment), or Dan Squires - daniel.squires3328@fvtc.edu (Disability related discrimination).