Position SummaryCoa Solutions is committed to transforming government services for the betterment of the customers and taxpayers we serve. We sit at the intersection of delivering human centered, and accessible and inclusive solutions across critical government services. As a Product/Content designer at Coa you will be working on leading and high priority government modernization projects delivering critical services to millions of people. Specifically, you will be joining the Direct File team who is innovating how taxpayers file for the IRS. This is a generalist design role with a heavier lean on content experience and craft.What you'll doAble to learn, adapt, and add to existing design principles on the team by translating complex tax code into clear, task oriented instructions for tax filers Develop a keen understanding of specific sections of the tax code from multiple perspectives Work with a leading and mature design team with fellow content, product, and interaction designers to transform complex tax code into a seamless filing experienceAbility to work with interaction designers to couch and explore user friendly ways of couching key content into the experience Be a content expert in both written and visual forms, with the ability to help interaction designers layout content that is easy to understand and move forward key outcomesRequired skillsAt least 3 years experience in end to end product design including baseline user and concept testingA self starter, able to dive into complex systems and autonomously create clarity for the design team on specific sections of the tax code Experience in creating ecosystemic mapping of complex services and how they interact Experience designing with web and responsive user interface best practicesDetail oriented and reliable supported by a curious mindset that drives user knowledge and product clarityHighly collaborative with a strategic mindset that helps build meaningful, collaboration across stakeholders and assess tradeoffs against short and long term needs Preferred skillsPrior experience working in modernizing federal services Experience in implementing digital accessibility standards and internationalization Please include a portfolio with your application. Applications without an online portfolio will not be considered.Compensation range: $135,000 -$ 150,000Other requirementsLived in the United States for at least three (3) of the past five (5) years.U.S. Citizen.Applicants selected for this position may have to go through a government security clearance investigation and must meet the requirements to work and access classified informationThis is a 3 month contract to hire position. Below is a list of current COA Benefits for FTE's:We value balance and flexibility. Our positions are remote and provide the following:Self managed PTO3 Weeks of accrued PTO including 11 federal holidays Care is important to Coa. We offer Medical, vision, and dental insurance optionsEmployer paid life insuranceCompetitive and equitable salary (equal pay for equal work) recblid ti08flrkduov0ldwmbouq4l7d0sznw