Service Desk at Apex Systems in Arizona City, Arizona

Posted in Other 20 days ago.

Type: full-time





Job Description:

Job Title: Service Desk

Location: Phoenix, AZ (Hybrid Remote: Monday - Wednesday Onsite / Thursday & Friday Remote)

Pay Rate: $18 - $22/hr

Contract Duration: 18 months on W2

Required Experience:
  • 2+ years of experience working in a service desk or customer service environment
  • Minimum 1 year technical support experience
  • Minimum 1 year phone support experience
  • Experience using ITSM platforms (SmartIT / Remedy, ServiceNow, Cherwell) and remote support tools (SCCM, Software Center, Client Center Configuration Manager)
  • Working knowledge of PC technical support, systems administration, networking, Windows and Mac OS
  • Bachelor's or Associates degree in Information Technology or a related field is a plus CompTIA, ITIL, KCS and Microsoft certifications are a plus

Desired Skills:
  • Desktop support
  • Software support
  • Troubleshoot application
  • SCCM
  • Remedy
  • ServiceNow

More jobs in Arizona City, Arizona

Other
3 days ago

FlexCare Imaging
Other
6 days ago

LRS Healthcare - Travel Nursing
Other
11 days ago

LanceSoft Inc
More jobs in Other

Other
less than a minute ago

Walmart
Other
less than a minute ago

Walmart
Other
less than a minute ago

Walmart