3+ years of accounts receivable collections experience
Associates degree or equivalent combination of education and experience preferred
Strong computer skills, including proficiency in Microsoft Office suite, especially Excel Experience with Oracle EBS is a big asset.
Manufacturing experience preferred.
Outstanding interpersonal communication and team skills, with a strong sense of urgency and ability to meet deadlines.
Excellent attention to detail, organizational skills, and the ability to maintain confidentiality.
Strong written and verbal communication
Ability to organize and manage time efficiently and effectively
Day to Day:
An employer is looking for an AR Specialist in the Bellevue, WA area. This company is the world's largest developer and manufacturer of products for the measurement of salinity, temperature, pressure, dissolved oxygen, fluorescence, nutrients and related oceanographic parameters in marine waters. They offer products to support best-in-class oceanography and climate science. The purpose of this role is to provide high quality repair and preventative maintenance services and assemble new instruments for this company's equipment. As an AR Specialist, you will play a vital role in maintaining the financial health of the organization. Your responsibilities include managing and resolving past due accounts, negotiating payment plans, and ensuring accurate and timely processing of invoices. The AR Specialist will also address customer inquiries, reconcile accounts, and assist with daily cash applications and reporting, Responsibilities include but are not limited to: • Contact customers daily to resolve past due accounts and determine how to prevent future payment delays. • Negotiate payment plans with delinquent customers and monitor customer accounts on a daily basis to address and escalate potential issues. • Ensure accurate coding and processing of invoices for on-time payment and investigate and resolve discrepancies and problems with invoices and payments daily. • Address customer inquiries and requests with accuracy and urgency, acting as a liaison between the customer and the sales team to reconcile accounts and resolve disputes. • Reconcile RMA invoices and credits for returned and/or failed products from customers and maintain detailed documentation of customer interactions. • Assist with the daily application of incoming cash received as Wire, ACH, check, and credit card, and help with daily reporting as needed. • Build and maintain professional relationships with internal and external customers, communicating effectively via phone, email, or postal correspondence.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.