Assistant General Manager at The Country Club of New Canaan in New Canaan, Connecticut

Posted in Other about 15 hours ago.

Type: full-time





Job Description:

About the Club

Founded in 1893, the Country Club of New Canaan is a premier, family-oriented country club in Fairfield County, Connecticut. Known for its warm, close-knit membership, the Club offers exceptional social and sports programming alongside top-tier amenities, including:
  • An 18-hole Willie Park Jr. golf course hosting 17,000 annual rounds
  • Racquet facilities: 7 Har-Tru tennis courts, 4 new pickleball courts, 4 paddle courts, and squash courts
  • A pool and pool house, snack bar, locker rooms, pro shops, and year-round sports clinics
  • Multiple dining venues, including formal and casual options, outdoor seating, and a ballroom for 300 guests
  • A robust social calendar, children's summer camp, and newly completed clubhouse and pool (opened May 2020)

About the Position

The Assistant General Manager (AGM) is a key member of the Executive Team, supporting the General Manager in overseeing all aspects of Club operations, including dining, events, housekeeping, maintenance, and security.

Key Responsibilities:
  • Ensure operational excellence in service, culinary offerings, and facilities.
  • Act as a central leader, fostering team collaboration.
  • Step in as acting GM when needed, managing all operations.
  • Plan and execute private events, ensuring seamless member experiences.
  • Enhance cocktail and wine programs to elevate beverage offerings.

About the Ideal Candidate

The ideal candidate is a hospitality professional with at least six years of experience, including three in a managerial role within private clubs or high-end hospitality. Key qualities include:

  • Engaging Leadership: Energetic, approachable, and adept at building relationships.
  • Service Excellence: Exceptional communication and a member-first mindset.
  • Hospitality Expertise: Passionate about food, wine, and high-end service with strong beverage knowledge.
  • Operational Proficiency: Skilled in managing facilities, dining, and budgets.
  • Team Builder: Experienced in mentoring and motivating staff.
  • Innovative Approach: Balances tradition with creativity to enhance member experiences.

A degree in Hospitality Management or a related field is preferred, along with active pursuit of professional certifications like CCM.
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