Our offshore wind client is seeking an IT Support Specialist to join their team in Boston on a temporary 6-month contract. You will be a part of their Site Enablement team, specializing in network support and management. This crucial role will ensure robust connectivity and infrastructure and maintain and expand network capabilities while ensuring high availability and minimal disruptions. Travel and occasional late hours work will be required for this position (when not onsite at the Boston office) so candidates should be flexible. We are unable to offer sponsorship at this time - *NO C2C PLEASE.
Hard Skills Required:
Basic Network Knowledge: Understanding of routing, switching, and wireless.
Hardware Proficiency: Familiarity with Cisco routers, switches, access points. Identifying the correct data ports, configuring, installing, etc.
Cabling Knowledge: Expertise in cable types (Cat6a, fiber types), uses of SFPs, cable tracing, and testing ports. Also need experience with cable management inside racks.
Tool Usage: Proficiency in using tools like cable testers and WiFi scanners to troubleshoot network issues.
Technical Oriented Management Systems: Proficiency in ServiceNow, Solarwinds, ITIL, and Azure DevOps is necessary.
Soft Skills Desired:
Organization:Keeping track of necessary cables, access credentials, passwords, etc.
Travel Readiness: Ability to travel to sites on rare occasions or as needed. Flexibility to handle unexpected travel. Participate in daily operations along with the Site Enablement Team in US time zones.
Vendor Coordination: Ability to manage and coordinate multiple vendors and stakeholders (ISP, electricians, building managers, equipment vendors, SDM, security team, business users) simultaneously.
Problem Solving: Being resourceful in addressing uncommon issues without rushing, which can lead to mistakes.
Flexible Working Hours: Willingness to work late hours when necessary, as some changes can only be implemented after business hours.