???? Company: Confidential | Leading Finance Company
???? Location: Cincinnati, OH | Parking Provided
???? Pay Rate: $19.00/hour
Duration: ASAP
Details:
The Workplace Experience Associate will help to elevate the office experience by providing personalized, client-centric services and administrative support. The individual will work proactively with the Experience and Events Teams for general office support, hospitality and event services. They will ensure all requests are completed to client specifications and that they follow up for feedback.
Duties and Responsibilities:
Provides 5-star customer service to all employees (in all forms of communication).
Welcomes guests, receives and catalog guest information, and orients new clients.
Foster positive relationships with clients, understanding their unique needs and preferences.
Provides real-time support for meetings, connect with meeting organizers and guests as meetings begin. Before meetings, verify room requirements to ensure the client's expectations are met (i.e. lighting, supplies, AV, temperature, catering etc.)
Oversee the quality of the concierge experience while demonstrating a spontaneous desire to assist others and provide excellent service
Qualifications and Education Requirements:
High School Diploma (or equivalent) required.
3+ years prior work experience, preferably in hotel, restaurant, hospitality or experience services environment
Physical Demands:
Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs.
About Us: Career Group is a premier, Women-Owned recruiting agency with a stellar reputation in corporate and administrative staffing. Partner with us and get personalized career guidance and access to top opportunities nationwide.
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