Office Manager at Preferred Pest Control, Inc in Urbandale, Iowa

Posted in Other about 15 hours ago.

Type: full-time





Job Description:

We are seeking a detail-oriented and highly organized problem-solver to join our team as Office Manager. This is a fantastic opportunity to make a significant impact in a thriving small business environment, where your contributions will be directly felt and appreciated. The Office Manager is responsible for the efficient and smooth operation of the office environment. This includes overseeing daily office operations, managing staff, handling administrative tasks, and ensuring compliance with company policies and procedures.

Specific responsibilities include:

I. Administrative Management:
  • Communication Management:?Monitoring incoming and outgoing communications (phone, email, mail), managing communication systems; monitoring communication channels and responding to queries.
  • Office Supplies & Equipment:?Ordering and maintaining office supplies and equipment; ensuring proper functionality; managing specific software and systems.
  • Data Entry & Management:?Ensuring accurate data entry by staff and adherence to established procedures.
  • Scheduling & Calendar Management:?Managing office calendars, scheduling meetings and appointments; overseeing staff schedules and time-off requests.
  • Customer Relations:?Handling customer inquiries and requests.

II. Staff Management & Supervision:
  • Staff Supervision:?Overseeing and supervising office staff; providing guidance and support; monitoring staff adherence to company policies (e.g., phone usage, break times).
  • Performance Management:?Conducting performance reviews, providing constructive feedback, and addressing performance issues.
  • Training & Development:?Training new staff, providing ongoing training and development opportunities.
  • Timekeeping & Payroll:?Overseeing employee timekeeping; overseeing staff schedules and time-off requests.
  • Recruitment & Onboarding:?Assisting with the recruitment and onboarding of new office staff.

Company overview:

Preferred Pest Control is a family-owned business that was founded in 1985. Our mission is to enhance our customers' lives, homeowners or businesses, through exceptional service. We value teamwork, integrity, excellence, and fostering positive experiences with every interaction. As a locally owned company, we're committed to serving our community with quick and dependable service.

Benefits Offered:

Health, Vision, 401K match, Dental, Life, PTO

Employment Type:

Full-Time
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