The Executive Vice President of Business Services is responsible for overseeing the development of client services deliverables across a variety of verticals within the company. This individual will execute the strategy of our client services teams and lead a team of data-driven performers to grow our client's businesses from a marketing, people operations, and financial perspective. Initially, this role will be responsible for the growth and scaling of our Marketing Services team, and overtime assume responsibility for the strategic growth of our Recruitment & Financial services departments.
ABOUT CARDONE VENTURES
Our mission is to help business owners achieve their personal, professional, and goals through the growth of their businesses. We work in dozens of verticals and provide strategic business guidance through courses, live events, partnerships, and investments. Our core values are the backbone of our business and guide our hiring process: we are inspirational, accountable, transparent, disciplined, aligned, and results oriented. This company operates nationally and is growing by the day.
OBJECTIVES
Develop and execute a comprehensive strategy aligned with the company's objective of scaling up our client services departments (Marketing, Recruitment, & Finance)
Collaborate with other executives to align client service initiatives with broader company strategies.
Scale and grow our client-facing business services from $2M to $25M+ each, implementing scalable processes and optimizing team structure for maximum efficiency
Develop and implement client service strategies that support their growth needs and targets
Lead, mentor, and develop the services team to enhance their skills and performance
Work closely with the client operations and marketing teams to support client acquisition and retention efforts
Test, report, optimize and analyze services performance to identify key levers and opportunities for improvements
Develop and implement client marketing & sales plans to maximize team capacity, return on investment and client satisfaction to drive retention
Develop and manage dashboards and reporting tools to track metrics and support data-driven decision-making
Continuously evaluate and optimize sales and marketing processes to improve efficiency, reduce costs, and enhance customer experiences
COMPETENCIES
Strong levels of business and financial acumen in order to operationalize and scale a client-facing department
Strong analytical skills and data-driven mindset, with the ability to translate insights into actionable strategies
Proven experience in marketing and sales strategy development, with a strong foundation for driving revenue growth
Proven track record of managing large teams and driving client satisfaction and retention
Understanding of sales, marketing and business operations/automation
Demonstrated analytical, problem solving and decision-making abilities
Ability to craft a value proposition to clients for the client services and how they can drive their growth
Demonstrated passion for operations, data intelligence, enablement and thorough understanding of cross-functional alignment in a global environment.
Strong skills in developing and growing a department, including the implementation of scalable processes and optimizing team structure
EDUCATION AND EXPERIENCE
At least 10 years' years of experience in a senior leadership position with a proven track record of driving revenue growth and operational efficiency
10X TOTAL REWARDS
Medical, dental, and vision for FT positions and their dependents
Vacation and sick time policy that increases based on tenure with the company
Three work from home days per month (4/month during June-August)
Employee Assistance Program through Guardian
401k with Company match (estimated to launch in Q1 2025)
Pet Insurance through SPOT for your 10X pets!
Competitive parental leave policy: 100% paid - 8 weeks for primary caregiver, and 4 weeks for secondary caregiver + 1 month remote for both
Employee wellness initiatives including a 100% paid for gym membership and access to discounts on local meal prep services
Professional Development through reimbursements for courses/certifications outside of CV, and a 10X Mentorship Program
Continued Education: we provide team members complete access to our range of educational resources valued at over $250,000 in areas such as Sales, Operations, People, Finance and Marketing
Uncapped Commission Potential: all of our team members have the opportunity to sell our Products/Services (and are trained on how to do so). We have several examples of non-sales team members earning well over $20,000 in annual commission
PHYSICAL REQUIREMENTS
Prolonged periods sitting at a desk and working on a computer
COMMITMENT TO DIVERSITY
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce Cardone Ventures recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.
If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to careers @cardoneventures.com. Already a Cardone Ventures candidate? Please connect directly with your recruiter to discuss this opportunity.