The Customer Service Representative will be responsible for handling customer queries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience on a day-to-day basis.
Responsibilities
Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
Qualifications
Customer Service Representatives and Customer Support skills
Customer Satisfaction and Customer Experience expertise
Strong communication and interpersonal skills
Ability to multitask and prioritize tasks effectively