We are seeking a Customer Service Associate to join our client's team in Marlton, NJ. Our client is a prominent provider in the healthcare sector, known for delivering high-quality products that support advancements in medical fields worldwide. With a long-standing commitment to excellence and customer satisfaction, they are expanding their team to enhance service and support to their customers.
About the Role
In this role, you will play a key part in managing customer interactions and ensuring timely, accurate support and order fulfillment. We are looking for a candidate who is highly organized, attentive to detail, and comfortable working both independently and in a team setting.
Key Responsibilities:
Handle customer inquiries, orders, and returns professionally via phone and email.
Resolve issues related to orders, shipping, and product returns for a seamless customer experience.
Collaborate with internal teams, including sales and finance, to maintain efficient processes.
Support order fulfillment in the warehouse, ensuring adherence to quality standards.
Maintain a clean, organized, and safe workspace.
What You'll Need:
Experience in customer service, retail, or warehouse operations is a plus.
Strong organizational skills and ability to multitask.
Excellent written and verbal communication abilities.
Familiarity with CRM or warehouse management systems.
Detail-oriented mindset and commitment to accuracy.
What's on Offer:
Competitive salary and benefits package, including medical, dental, and vision options.
401k plan, paid time off, and holidays.
Opportunities for professional growth and development.
If you are dedicated to delivering exceptional service and want to be part of a forward-thinking team, we'd love to hear from you. Apply today to make a difference!