Mostly remote in one of the following locations: Morris Plains, NJ | St. Louis, MO | Denver, CO | Bloomfield, CT
Role Summary
The Client Data Steward is a member of a cross-functional EDG team who partners with business, technical, and regulatory stakeholders to ensure the implementation of industry and business data standards and its documentation is accomplished. The Data Steward leads complex, cross-organizational efforts to ensure data is fit for organizational use - including but not limited to risk assessment, metadata management, data quality monitoring, issue management, and knowledge management. Candidates should have a strong data management background and understanding of how data may be organized and of relationships maintained between/among data domains across multiple enterprise systems with a strong drive towards improving data quality and governance.
Responsibilities (related to Client Data Domain)
Serves as Data Steward dedicated to health care payer Client data operations & initiatives
Works collaboratively with other enterprise and business data stewards to align standards and share best practices; represents Client data domain in enterprise workgroups and data steward communities of practice
Leads Data Governance initiatives and collaborations with business and IT operational stakeholders to:
Document, define, maintain, and manage data standards and assets, e.g., Critical Data Elements (CDEs), business terms, definitions, reference data, and business rules
Ensure the implementation of the data governance program, tools, best practices, and compliance with data standards
Assesses and monitors data quality metrics, analyzes trends, and proactively promotes remediation and preventive action efforts
In conjunction with the business owners:
Defines and communicates metrics to gauge the health and quality of data across enterprise systems
Identifies and presents recommendations on business process improvements and efficiencies, including business case and implementation options
Provides consultative stewardship services to delivery and issue resolution teams, as needed, to ensure efficient and accurate flow of data.
SKILLS
5+ years professional work experience in:
Data Governance, Data Management and Data Quality practices
Healthcare payer data products and processes
Client data standards and operations, including in depth subject matter knowledge of:
Client terminology, concepts, and business processes related to Client identity, hierarchy, product / network offerings, services, preferences / restrictions, reporting, etc.
Client data management lifecycle from Pre-Sales, Sales, Underwriting, Install, Compliance, Support Services & Portals, Financials, and Analytics
Client operational source systems, master data management and analytic/reporting platforms
Strong communications skills (verbal, listening, written, and presentation) with management teams and peer groups
Strong leadership skills to motivate others to achieve goals and inspire change; ability to engage business and data stakeholders to resolve questions or issues; demonstrate ability to create professional relationships and effectively influence cross-functional teams
Must have the ability to handle multiple and sometimes competing priorities in a fast-paced environment; ability to organize and develop project plans supporting near and long-range goals and actions; able to strategize across complex, cross-functional projects and initiatives
Must have strong analytical and problem-solving capabilities
Must be able to think creatively, innovate and flex where needed - quick/adaptive learner and collaborator/team player
Self-motivated and able to function with minimal direction
Intermediate to Advanced skills in data analysis and data governance tools (e.g., SQL, SAS, TOAD, Python, Hadoop, Teradata, Databricks, Snowflake, Tableau, Collibra, Infosphere, Alation, etc.)
Project management and Six Sigma skills are a plus
Experience in Agile Methodology and tools (e.g., Jira, Rally, etc.)