The Unified Case Management (UCM) system is one of three critical tools designed to enhance investigative capabilities against fraud, waste, and abuse within the Center for Program Integrity (CPI). UCM is part of a larger ecosystem that includes the Fraud Prevention System (FPS) and One Program Integrity (OnePI), all working toward a robust, integrated approach to addressing these challenges. UCM NexGen aims to increase adoption of UCM as the primary solution for data availability, reliability, and usability for UCM stakeholders. This project leverages Human-Centered Design to introduce advanced case management solutions tailored to CPI standards, transitioning from manual to automated deployment (DevSecOps), and shifting from on-premises infrastructure to containerized cloud-based solutions. The development approach also moves from waterfall/iterative methods to an agile, feature-focused delivery model.
Position Overview:
The Deputy Program Manager will oversee day-to-day operations for this project and support the Program Manager in supervising team members. Responsibilities include collaborating with managers across various organizational areas, presenting project insights to stakeholders and executive management, training and supervising new employees, and monitoring staff performance. Experience in case management processes and tools is essential to guide the team effectively in leveraging case management solutions for the project's goals.
Required Qualifications:
10+ years of experience managing large, complex IT projects/operations, similar in size and scope to this project.
Bachelor's Degree from an accredited institution in Engineering, Computer Science, Information Systems, Business, or a related field.
Project management certification such as PMP (Project Management Professional), PgMP (Program Management Professional), or an equivalent government certification.
Case management experience within large, integrated environments, ideally within government or healthcare sectors.
Experience managing projects in environments similar to CMS (Centers for Medicare & Medicaid Services).
Proven ability to lead and supervise employees with diverse skills and roles.
Strong track record in implementing innovative approaches to improve services and reduce costs using current technologies.
Preferred Qualifications:
Demonstrated experience overseeing complex tasks, ensuring compliance with industry best practices and CMS standards.
Proven capability to translate contract requirements into actionable project plans and milestones, directing and implementing plans, and delivering formal project status updates to government managers.
Familiarity with the CMS acquisition environment.
Exceptional oral and written communication skills, with experience briefing executive, managerial, and technical staff.
At Sky Solutions, we value diversity and inclusion in our workforce. We are committed to creating a welcoming environment for all employees and applicants. We do not discriminate based on race, color, religion, gender, sexual orientation, age, disability, or any other protected status. We encourage applications from all qualified candidates who share our vision and values.