Job Title: Process Automation - Analyst Developer - JIRA/JAVA
Location: Miami FL(hybrid, 3 days onsite)
Job Type: C2H
Visa Type: GC and USC only
Key Responsibilities
* JIRA Process Automation: Design, develop, and implement automation solutions for JIRA workflows to improve operational efficiency and minimize manual effort
across teams.
* Java Development: Write and maintain custom Java scripts for automating tasks, integrating JIRA with other systems (e.g., version control tools, CI/CD pipelines),
and enhancing functionality.
* Integration Management: Manage integrations between JIRA and other tools such as Git, Jenkins, Confluence, and Slack, ensuring smooth data flow and
automation across platforms.
* Continuous Process Improvement: Identify opportunities to automate repetitive tasks and optimize workflows, proposing and implementing improvements to
current processes.
* Technical Support & Training: Provide technical support and training to internal teams on JIRA automation features, best practices, and custom solutions.
* Monitoring and Reporting: Create custom reports, dashboards, and metrics to track automation performance, monitor system health, and ensure business
processes are running smoothly.
* Documentation: Maintain clear and up-to-date technical documentation for all automation solutions, workflows, and integrations, ensuring knowledge sharing
across teams.
Required Skills and Qualifications
* Education: Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.
* Experience: 3-4 years of experience in JIRA process automation and Java development.
Technical Skills:
* Proficiency in Java and associated frameworks.
* Hands-on experience with JIRA APIs (REST, SOAP), scripting, and workflow automation in JIRA.
* Familiarity with JIRA Software, JIRA Service Management, and JIRA Core.
* Experience with integrations using tools like Bitbucket, GitLab, Confluence, Slack, and others.
* Knowledge of CI/CD pipelines and automation in development workflows.
* Strong problem-solving skills and the ability to debug and optimize automation solutions.
* Excellent communication skills and the ability to collaborate effectively with cross-functional teams.
* Additional Skills:
* Portuguese speaking is a nice to have.
* Familiarity with other scripting languages such as Python or Bash is a plus.
* Knowledge of Agile methodologies (Scrum, Kanban) and familiarity with project management tools.
* Technical English proficiency for reading documentation and communicating with international teams.