The Corporate Receptionist will play a key role in creating positive first impressions and ensuring the smooth operation of the office. This individual will be the first point of contact for visitors, clients, and staff, managing phone calls, emails, and in-person inquiries. Additionally, the Corporate Receptionist will assist with administrative tasks, event planning, and office coordination to support daily operations.
Key Responsibilities:
Ensure the front desk is covered from 9 am to 5 pm, Monday through Friday.
Answer and direct incoming phone calls and retrieve voicemails.
Manage the general email account and forward inquiries to the appropriate departments.
Greet and check in guests, clients, residents, and team members with professionalism and courtesy.
Maintain a customer care log and communicate effectively with residents, addressing inquiries via phone and email.
Maintain office security and ensure proper access to the suite.
Assist with offsite record retention processes.
Manage the reception area, conference rooms, copy rooms, and kitchen, ensuring cleanliness and organization.
Order catering and coordinate food for meetings and events.
Monitor office supplies, copiers, printers, postage machines, and kitchen inventory.
Manage all incoming and outgoing mail, packages, couriers, and internal office mail.
Assist with birthday and anniversary celebrations, including organizing cards and cakes.
Maintain and update the team member photo wall and online directories.
Distribute welcome gifts to newly hired team members.
Prepare and assist with various corporate reports and meeting materials.
Assist with planning and organizing company events and celebrations.
Perform additional administrative tasks and projects as assigned by the supervisor.
Comply with all company policies and procedures.
Embody the company's core values in all interactions.
Qualifications:
Strong customer service focus with excellent interpersonal skills.
Exceptional verbal and written communication skills.
Good understanding of grammar, punctuation, and writing conventions.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Highly organized with strong attention to detail.
High School Diploma or equivalent.
At least 1 year of administrative or receptionist experience in an office environment (preferred).
Reliable transportation and a valid driver's license.
Benefits:
Competitive compensation package.
Comprehensive health, dental, and vision insurance.
Paid time off (holidays, vacation, sick days, and bereavement).