About the Role: We are seeking a skilled IT Systems Specialist to join our team and provide essential support for our ongoing operations and special projects. This role will involve a diverse range of responsibilities, from server administration and network troubleshooting to application support and configuration.
Key Responsibilities:
Server Management: Oversee server administration tasks, including onboarding and offboarding processes.
Network Support: Troubleshoot network issues and configure network devices, with a focus on UniFi and Fortinet technologies.
Application Support: Provide troubleshooting and support for various applications, including Microsoft 365.
Project Assistance: Contribute to special projects, such as the deployment of SD-WAN across multiple locations.
Technical Support: Assist with technical inquiries and provide timely solutions to IT-related problems.
Documentation: Maintain accurate and up-to-date documentation of IT systems, processes, and configurations.
Required Skills and Experience:
Strong understanding of server administration, network infrastructure, and application support
Proficiency in troubleshooting and problem-solving techniques
Experience with Microsoft 365 and other productivity tools
Knowledge of SQL or data warehousing (preferred)
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Flexibility to work outside of standard business hours as needed
Preferred Qualifications:
Experience with SD-WAN technologies
Certification in relevant IT fields (e.g., Microsoft, Cisco, CompTIA)