At Versetal, we're more than just an IT services provider-we're a team of dedicated professionals delivering best-in-class technology solutions to our clients. Our mission is to empower businesses through innovative IT, cloud, and cybersecurity services. We're seeking a driven IT Systems Engineer to be the cornerstone of our internal network infrastructure and lead client-focused projects with the support of our NOC, SOC, Database, and Helpdesk teams.
What You'll Do:
In this hands-on role, you'll serve as both a technical expert and a team leader, overseeing our internal network operations and supporting our managed services clients. From designing and managing network operating systems to driving IT initiatives, you'll ensure seamless technology operations. Key responsibilities include:
Acting as the hands-on leader for client-facing service desk operations, ensuring SLA compliance and delivering quality service.
Administering hybrid cloud environments, including Windows-based servers, Active Directory, and virtual server infrastructure.
Troubleshooting and managing network issues, hardware/software configurations, and system builds.
Leading strategic IT initiatives such as cloud migrations, security enhancements, and application installations.
Collaborating with cross-functional teams and clients to deliver innovative IT solutions.
Your Impact:
Your expertise will directly enhance the IT systems of both Versetal and our valued clients, ensuring reliable, secure, and efficient technology operations. With the opportunity to lead projects and mentor team members, you'll play a critical role in driving technological excellence.
What We're Looking For:
Experience & Education:
Bachelor's in Computer Science, IT, or related field preferred (or equivalent professional experience and certifications).
2+ years in IT support services, troubleshooting, and desktop/network operations.
Exposure to cloud-based infrastructure (Azure, Active Directory SSO, Okta).
Technical Expertise:
Proficiency in Windows Server environments, Active Directory administration, and virtualization.
Strong knowledge of networking principles (Layer 1/2), wireless technologies, and hardware.
Familiarity with Microsoft 365, Intune, MacOS, and productivity applications.
Experience with security tools (EDR, SIEM, Vulnerability Management).
Scripting and automation skills (Python, PowerShell, Shell).
Soft Skills & Attributes:
Outstanding customer service and communication skills.
Detail-oriented with strong organizational abilities.
Passionate about continuous learning and professional growth.
Ability to work independently and as part of a collaborative team.
Flexibility to travel up to 60% (local and out-of-state).
Why Versetal?
Be part of a supportive team that values innovation and professional development.
Gain exposure to cutting-edge IT, cloud, and cybersecurity technologies.
Work on diverse projects with a direct impact on our clients and organization.
Ready to Join Us?
If you're an IT professional eager to take on exciting challenges and make a difference, we'd love to hear from you. Apply now and become a part of the Versetal team!
Job Type: Full-time
Pay: $80,000.00 - $100,000.00 per year
Compensation Package:
Bonus opportunities
Yearly pay
Schedule:
8 hour shift
Day shift
Monday to Friday
Work Location: Hybrid remote in Quincy, MA 02171kills