Customer Service Representative at Insight Global in Norfolk, Nebraska

Job Description:

Desired Experience:

• Minimum one year of customer service experience
• High School Diploma
• Strong written and verbal communication skills
• Ability to be a quick responder
• Self-starter mentality

Day-to-Day:

An enterprise insurance employer is looking for a group of Teleservice Representatives to join their Policy Owner Services group Responsibilities will include:

• Answering inbound calls from customers and assisting with any questions or concerns as it relates to their various products, policy benefits, claim payments, and policy changes.
• Transfer calls to the appropriate department as it relates to the customer's needs.
• Updating customer addresses and applying payments to their accounts.

Compensation:

$18/hr.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role include: Full Benefits (PTO, Paid Holidays, Health, Dental, and Vision Insurance, 401k matching). $500 bonus after day 90. Apply Now