Customer Care Specialist at Vaco in Minneapolis, Minnesota

Job Description:

Vaco is hiring for a Customer Care Specialist opportunity in Brooklyn Park MN.

Job Summary:
Respond to customer inquiries and resolve issues or complaints.

Essential Functions

• Customer service
  • Answer calls/emails
• Order Entry
  • Process manual orders
  • Process manual Purchase Orders to be sent to vendor for placement
  • Process Order Hold
    • Process Order Fulfillment
    • Process Internal Data Sets

Competencies:

• Communication skills.
• Customer service skills.
• Organizational skills and attention to detail.
• Time management skills with a proven ability to meet deadlines.
• Proficient with Microsoft Office Suite or related software.
  • Word processing
  • Basic Excel functions

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