Business Analyst at DHL Holdings Corp in Bethesda, Maryland

Job Description:

About Us

DLH delivers improved health and national security readiness solutions for federal programs through science research and development, systems engineering and integration, and digital transformation. Our experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. With over 3,200 employees dedicated to the idea that Your Mission is Our Passion, DLH brings a unique combination of government sector experience, proven methodology, and unwavering commitment to innovation to improve the lives of millions.

Overview

We are seeking a skilled Business Analyst to join our team and bridge the gap between business needs and technical solutions. The Business Analyst will gather, analyze, and document requirements, ensuring stakeholders needs are met through effective solutions. The ideal candidate will have a strong understanding of business processes, excellent communication skills, and the ability to work collaboratively with cross-functional teams.

Responsibilities

- Manage and schedule meetings; take meeting minutes
- Collaborate with clients to understand business needs and translate them into technical requirements.
- Document functional and technical requirements and coordinate with vendors and technical experts to identify solution alternatives. Provide supporting documentation to enable an analysis of alternatives.
- Provide analysis and support for all phases of the project lifecycle including data for status reports and executive briefings.
- Provide technical and administrative direction for personnel performing software development/solution delivery tasks, including the review of work products for correctness, adherence to the design concept and user standards, and for progress in accordance with schedules.
- Coordinate with the Project and/or Program Manager to ensure delivery of quality solutions and client satisfaction.
- Construct workflow charts and diagrams; investigate system capabilities; document business processes.

Qualifications

- Minimum of 3 years of experience collaborating with management and end-users to solicit, understand, and document user and system requirements.
- Minimum of 3 years of experience in performance requirements management.
- Experience in Agile/Scrum environment.
- Skilled at creating flow or process diagrams with tools like Visio or Lucidchart
- This position requires the ability to obtain a Public Trust clearance.

Desired Qualifications

- Minimum of 3 years of experience documenting business and system requirements, writing test plans and traceability matrices, supporting solution discovery, testing, and implementations.
- Detail-oriented, analytical, and extremely organized with strong time-management skills.
- Excellent written and oral communication skills.
- Ability to work independently and collaboratively in a team environment.
- Strong problem solving and critical thinking skills.
- Proficiency with Microsoft 365 platform and tools including Excel, Teams, and SharePoint
- Experience using Monday.com as a project management tool
- Strong customer service skills.

Basic Compensation: $100,000.00 - $113,000.00 yearly salary

The salary offered within this range will be based on the selected candidates skills, experience, education, market data, and internal parity. DLH may offer other rewards that may include performance incentives and program-specific awards. An applicants salary history will not be used to determine compensation.

Benefits

DLH Corp offers our employees an excellent benefits package including - Personal Time Off (PTO), medical, dental, vision, supplemental life with AD&D, short and long-term disability, flexible spending accounts, parental leave, legal services and more. We want our employees to save for their future, therefore we offer a 401(k) Retirement Plan, which includes a matching component. DLH is dedicated to your career development, providing training to help drive success, with access to our best-in-class e-Learning suite for formal and informal learning, professional and technical certification preparation, and education assistance at accredited institutions.

EEO

Women, minorities, individuals with disabilities and Veterans are encouraged to apply. DLH Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

DLH will provide a reasonable accommodation to individuals with disabilities and disabled Veterans who need assistance to apply.

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