Alkermes is seeking an experienced SAP Supply Chain Solutions Analyst to play a key role in our upcoming S/4 implementation. This position will bridge technical expertise with business process knowledge to transform our supply chain operations. This position is a key member of the SAP Team and will also serve as the primary liaison between the SAP Team and the local SAP super users across all functions. In addition, this individual will lead and manage related business and systems initiatives from a technical perspective.
The role will be based in Wilmington, OH (hybrid) and will require up to 25% travel during the implementation and infrequent travel after. Locations include Waltham, MA (primary) and Ireland (Dublin & Athlone).
Essential Duties and Responsibilities:
Partner with the SI to lead the design and implementation of SAP S/4 supply chain functions.
Map current business processes to target future state processes, leveraging SAP best practices.
Support the configuration and testing of supply chain processes in compliance with GxP regulations and all other regulatory requirements.
Develop migration strategies for existing supply chain master data and transactions.
Partner with business leads in the development of validation documentation in accordance with CSV/CSA requirements.
Partner with the business in the development of the SAP Supply Chain Solutions roadmap ensuring integration into the overall IT & SAP strategic plans through coordination with the SAP team and broader IT organization.
Develop meaningful long-term relationships with business functions/stakeholders to gain deep understanding of business needs.
Communicate business partner value by quantifying impacts and clearly articulating value realized.
Troubleshooting and leading the evaluation and design of the correction for complex incidents; ensure that appropriate action is taken in a timely manner, reporting any potential SLA breaches / or other issues.
Communicating technical and business issues/solutions to all levels of individuals, including managers, directors, and executives.
Maintaining a high level of functional competency regarding the standard configuration of the Supply Chain & Manufacturing area, by staying abreast of new trends, future enhancements and leveraging best practices. Assist with the evaluation, development and implementation phases of such initiatives.
Develop and maintain procedures relating to system support responsibilities in SOPs/Work Instructions as required.
Minimum Education & Experience Requirements
Bachelor's degree or equivalent
Minimum 7 years of experience in SAP Process Industry Supply Chain functions (Manufacturing Operations, Production Engineering, Production Planning, Inventory Management, Procurement) gathering requirements, configuring, customizing and support
Integration across other SAP lines of business (Quality Management, Product Lifecycle Management, Order Management, Warehousing, Finance)
Integration with Advanced Planning Solutions preferred
Minimum 4 full lifecycle implementations in SAP, S4 a plus
Willingness to travel when required
Knowledge/Skills Needed:
Exceptional ability to lead now-to-new change using positive and collaborative methods
Ability to listen, build rapport, and develop credibility as a strategic partner capable of setting expectations with partners and achieving alignment & agreement
Strong analytical skills with the ability to creatively translate business requirements into technical solutions
Able to effectively analyze complex technical issues and provide timely solutions
Ability to manage multiple tasks and projects simultaneously
Able to organize resources, establish priorities, and manage concurrent efforts
Effective project management and facilitation skills.
Strong communication skills in writing, speaking, and presenting
Ability to shift opinions using influence over positional power
Ability to share-ownership and drive results as a team
Strong humility, listening, creativity, and negotiation skills
Exude energy, focus, assertiveness, and diplomacy
Highly adaptive with ability to work independently and function in a team as needed.
Experience in Pharma or Life Sciences preferred
SAP (S4) certification(s), preferred
ITIL experience, preferred
Competencies:
Technical Expertise
Acts as a subject matter expert for all assigned technical areas
Analyzes impact of new technology and makes recommendations
Facilitates knowledge sharing and creative problem solving in/out of area of responsibility
Has advanced skills in project management and continuous/process improvement
Knows and/or has experience with pharmaceutical concepts (e.g. GxP, validation)
Collaboration and Communication
Builds strong relationships with stakeholders external to IT and utilizes them to identify new opportunities
Communicates well in team settings and understands diverse perspectives
Mentors and motivates junior members of the team
Self-Awareness and Adaptability
Proactively manages changes and facilitates knowledge sharing within areas of responsibility
Provides clarity to others in ambiguous situations
Contributes ideas for continuous improvement
Acts as a role model, particularly in difficult situations
Follows policies and procedures, identifies necessary changes and participates in updates as required
Decision Making
Leads technical projects and resolves highly-complex, difficult problems in/out of responsibility area
Makes timely and accurate decisions by leading discussions and facilitating acceptance for the solution
Takes intelligent risk and accountability, prioritizing and evaluating the impact of decisions
Customer Focus
Anticipates major customers' needs and is committed to developing value-added solutions that meet them successfully
Builds customer relationships and adapts communications styles appropriately