Web Producer at TheCollegeBoard in Reston, Virginia

Job Description:

Web Producer




College Board - AP&I




Location: This is a fully remote role, but candidates who live near College Board offices can be fully remote or hybrid (Tuesday and Wednesday in office).




Type: This is a full-time position.



About the Team



With more than 38 courses and exams across multiple subject areas, Advanced Placement is the most widely accepted college-level academic program available to high school students. Each year, students around the world who want to achieve at the highest level become AP® students. Through AP's college-level courses and exams, students can earn college credit and advanced placement, stand out in the college admission process, and learn from some of the most talented and inspiring teachers in the world. The AP Web Management team is committed to ensuring critical information about the AP program is available on our web sites, collaborating with both program subject matter experts as well as cross-divisional stakeholders such as Communications, Marketing, and Legal.



About the Opportunity



As a Web Producer, you are the orchestrator that makes experiences come alive on the web. You are the Swiss Army knife that can do it all and then some. You are the technology expert that can recommend solutions on the fly and when you cannot, you know which technology teams to talk to and find out. You are the one they come to answer the question: can we do that? Yes, you will say, and here is how. You will partner with the right stakeholders (UX, Design, Research, PM) to bolster your solutions. You take content from static sources and build rich, engaging experiences with the tools at your disposal, with zero errors. You master those tools, including content management systems, presentation systems, project management systems, document management systems, etc. You are a CMS savant, you know more than WordPress or Drupal, you can learn any interface in one sitting and begin using it that same afternoon. You understand core concepts of web publishing (SEO) and web development and can read and write HTML, CSS, and JavaScript. You quality control your own work and fix issues before anyone else catches them. When new AP web pages or sites are in the news, you will turn to your loved ones and say, I built that.


In this role, you will:



Produce (70%)

• Accept, review, understand, and distill projects to build, produce, or create new web experiences
  
  

• Work with a cross-functional team (project managers, web editorial specialists, and program stakeholders) to define scope and implement online solutions
  
  

• Write project briefs to help you stay organized
  
  

• Oversee and take ownership of implementation requests from concept to finished product
  
  

• Effectively anticipate problems and proactively generate and analyze solutions
  
  

• Understand, provide, and evaluate constructive feedback and guidance to fine tune web content requests from program and department staff
  
  

• Follow established web guidelines and industry standards for web publishing
  
  

Process (20%)

• Coordinate with product management team to discover and implement enhancements successfully
  
  

• Coordinate with other producers, developers, designers, and content management staff to establish standards and propose new features
  
  

• Help to organize a streamlined process for capturing requests, prioritizing open items and tracking time spent
  
  

• When appropriate, create training documentation for site launches and conduct training sessions with program staff
  
  

• Proactively collaborate with online marketing and analytics teams to ensure SEO best practices are implemented and preserved over a site's lifetime
  
  

Innovate (10%)

• Recommend and implement new approaches for producing web experiences
  
  

• Use experiments and A/B testing technology to try new ideas and gather data to influence decisions and new approaches
  
  

• Document and share what you have learned so new standards can be set and adopted by the team
  
  

About You



You have:

• 5-7 years experience working in enterprise-level content management software (Drupal specifically) to implement web site change requests and a bachelor's degree or similar experience in a related field
  
  

• Experience with content management software (Drupal 9 or above, WordPress, Adobe)
  
  

• Strong familiarity and/or experience with reading and writing CSS, HTML and JavaScript
  
  

• Strong, demonstrated experience in managing multiple projects concurrently and delivering them on time
  
  

• Ability to effectively coordinate multiple responsibilities simultaneously and reprioritize or adapt quickly at a moment's notice when needed
  
  

• Systems and routines that guide your daily operations and help you squeeze efficiency and productivity out of your time
  
  

• Experience with bug tracking tools and troubleshooting multiple browser issues
  
  

• A positive attitude and are an exceptional collaborator who can work with ease among a diverse group of people, skills, abilities, and perspectives
  
  

• A passion for our mission and you put the success of the team and organization first
  
  

• Familiarity with accessible markup and accessibility testing as well as cross-browser testing
  
  

• Experience with Quality Assurance
  
  

• Self-starter attitude; you excel at working independently
  
  

• A/B testing experience with Adobe Target and/or Photoshop experience (both are preferred not required)
  
  

• Authorization to work in the United States
  
  

About Our Process

• Application review will begin immediately and will continue until the position is filled
  
  

• While the hiring process may vary, it generally includes: resume and application submission, recruiter phone screen, hiring manager interview, performance exercise and/or panel interview, and reference checks. This is an approximately 8-week process
  
  

About Our Benefits and Compensation



College Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.



The hiring range for a new employee in this position is $80,000 to $125,000.



College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.


Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria.


Your salary is only one part of all that College Board offers, including but not limited to:

• A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and more
  
  

• Recognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibility
  
  

• A job that matters, a team that cares, and a place to learn, innovate and thrive
  
  

You can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process.



About Our Culture



Our community matters, and we strive to practice and improve our culture daily. Here are some headlines:

• We are motivated to positively impact the educational and career trajectories of millions of students a year.
  
  

• We prioritize building a diverse and inclusive team where every employee can thrive, and every voice is heard.
  
  

• We welcome staff to join any or all six of our affinity groups: ARISE (Alliance for Asian Retention, Inclusion, Success, and Engagement; DIASPORA (Alliance for Pan-African Success and Achievement); Pride (alliance for LGBTQ+ staff and allies); Resilience (alliance for Native staff and advocates); SALSA (Staff Alliance for Latinx Success and Achievement); and WIN (Women's Impact Network).
  
  

• We value learning and growth; we offer formal and informal ways to lead through your superpowers, sharpen your strengths, and meet your development goals.
  
  

• We know that our impact is strongest together. Our College Board Cares program offers all staff up to $1,000 annual match against partner non-profit organizations.
  
  

• We offer a transparent approach to promotions and merit raises, annual performance-based bonuses, and how to grow your career here over time.
  
  

Apply Now