Shipping Coordinator at Elkhart Plastics, LLC. in South Bend, Indiana

Job Description:

Job Overview: This is a hands-on working Shipping Coordinator position that collaborates with the Inventory Control Manager to coordinate and oversee all outbound and some inbound shipments. Coordinate shipping operations to support delivery timelines and customer satisfaction goals.

Duties and Responsibilities

• Coordinate all outbound and some inbound shipments, including regional, out-of-state and international, utilizing company specific software, management of packaging materials inventories, packaging of product to be shipped, and arrangement of transportation services. Assist with ensuring that all warehousing and shipment areas are organized, safe and secured.
• Oversee all departmental documentation. Ongoing collaboration with other departments and customer relations, while ensuring that all necessary documentation is maintained and delivered to other departments complete, correct and on time.
• Oversee external and internal customer service as it relates to shipping and receiving operations and ensure compliance with procedures, protocols, best-practices and applicable mandates.
• Collaborate in maintaining relationships with external entities such as customer representatives, vendors, contractors and other partners.
• Perform shipping and receiving duties to support operations such as: shipping documentation; assemble customer orders from stock, prepare shipments and place orders on pallets and relocate orders to a holding area or shipping department; utilize varied of equipment such as forklift, dolly and pallet-jack to move and prepare shipments. May deliver products to regional customers.
• Perform other duties and projects as assigned by the supervisor.

Knowledge, Skills and Abilities

• General proficiency in computer use and applications commonly used or applied in this field/trade/position, and Microsoft Office applications. Develop proficiency with company specific software and systems.
• Possess/develop working knowledge of company products, production methods, warranties, and customer needs. Possess/develop the knowledge of applicable laws, regulations, risk management, and modern best practices in shipping and receiving primarily related to a manufacturing environment.
• Leadership skills to effectively implement and promote compliance and alignment of shipping department objectives to
• Flexible to adjust to change and address non-routine or emergency situations. Manage constant time-sensitive work demands that require good time and task management and prioritizing.
• Effectively work in a collaborative team work and diverse environment. Coordinate and organize groups and meetings to accomplish goals and tasks. Knowledgeable in conflict resolution and problem-solving.
• Effectively work in a multi-task environment, prioritizing tasks properly, and completing tasks/projects in a timely manner.
• Develop and maintain effective working relations with peers, clients, other agencies, contracted providers, and the public. Collaboratively work in a team setting to promote the value of customer service, total quality and safety.
• Work well independently, learn quickly and adjust work assignments in response to system changes.
• Exercises good judgement and maintain confidentiality and handle sensitive information with utmost discretion.

Education and Experience

• Minimum of 3 years of experience in a complex Shipping and Receiving Department. Or, a combination of education, training, knowledge and experience that would ensure the successful performance of the position's duties.

Physical Requirements

• Physical ability to sit/stand at a workstation for extended periods of time, as well as extended stand/walk.
• Physical ability to use office equipment. Extended exposure to work using the computers and staring at monitors. Attention to detail and the ability to concentrate for extended periods of time.
• Exposure to work environment common to plastics manufacturing.
• Operate equipment and tools common to shipping/receiving and warehouse environments and equipment common to shipping/receiving and warehouse environments