IT Service Desk at TEKsystems in Tulsa, Oklahoma

Posted in Other about 11 hours ago.

Type: contract





Job Description:

Required Skills:
  1. 2+ years of helpdesk support experience
  2. Windows OS
  3. Office 365
  4. Active Directory

Job Description:
Client is looking to hire a Service Desk Analyst. Team is currently growing in size due to higher call volume and incoming tickets.
Responsibilities include, but are not limited to:
  • 100% IT phone, email, and chat support
  • Networking support (DNS, DHCP, TCP/IP, etc.)
  • Troubleshoot in a multi-user environment
  • Troubleshoot PC's, printers, etc.
  • Support Windows based devices
  • Solving a wide variety of IT issues as the first point of escalation for customers in an expeditious manner.
  • Triage high impact events
  • Interact with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions
  • Managing local technical projects
  • Maintain or create policies, procedures, and processes
  • Identify root-causes of operational issues and process inefficiencies
  • Working with limited supervision
  • Utilizing strong verbal and writing skills to communication complex IT concepts into simple terms

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Pay and Benefits
The pay range for this position is $18.00 - $25.00
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Tulsa,OK.
Application Deadline
This position will be accepting applications until Dec 6, 2024.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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