Customer Service Representative/Teller (Part-Time) Location: Ascent Bank | Hours: 10:00 AM - 2:00 PM (Monday to Friday)
Do you have a passion for delivering exceptional customer service and a desire to grow your skills in a dynamic, fast-paced banking environment? If so, Ascent Bank is looking for an enthusiastic and motivated individual to join our team as a part-time Customer Service Representative/Teller!
In this role, you'll be at the forefront of customer interactions, ensuring our clients receive the highest level of service. You'll have the opportunity to develop a strong foundation in banking operations while contributing to the growth and success of our organization. As a member of our team, you'll gain valuable experience and insight into the banking industry, setting the stage for potential career advancement within Ascent Bank.
Core Responsibilities:
Provide top-notch customer service by responding promptly and professionally to phone inquiries.
Assist customers with various banking transactions, ensuring accuracy and efficiency.
Engage with customers to better understand their financial needs, offering personalized solutions.
Stay well-informed about the bank's products and services to confidently provide customers with tailored recommendations.
Become proficient in our banking software systems to assist with day-to-day operations.
Follow all bank policies and procedures to ensure compliance and maintain operational standards.
Perform additional duties as required by management to support the team and overall bank operations.
Required Skills and Attributes:
Strong commitment to maintaining customer confidentiality and safeguarding sensitive information.
Excellent active listening skills and the ability to address customer needs effectively.
Exceptional communication skills, both verbal and written.
Detail-oriented with a focus on delivering accuracy in all transactions and interactions.
Ability to work well under pressure and maintain a positive, professional demeanor.
Benefits:
Vacation/Sick Leave
Paid Holidays
Qualifications:
High school diploma or equivalent required.
Employment is contingent upon the successful completion of a criminal and financial background check.
Job Type:
Part-time, permanent position (20 hours per week).
Work schedule: Monday to Friday, 10:00 AM - 2:00 PM.
At Ascent Bank, we believe in fostering a supportive and collaborative work environment where employees can thrive and grow. If you are passionate about providing outstanding customer service and eager to contribute to a successful banking team, we encourage you to apply!
Join us at Ascent Bank and be part of a team that values growth, community, and exceptional service.