Solutions Implementation Manager at Circana in Cincinnati, Ohio

Job Description:

Manager, Solutions Implementation




Let's be unstoppable together!



At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities (with us you can always bring your full self to work). Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana.


Learn more at www.circana.com.



What will you be doing?



Managing change inside large organizations is complex, but navigating change for both Circana and our clients is vital for the success of our partnerships. We are seeking a solutions implementation professional to help us manage one of our largest retail client relationships. In this role, you'll ensure all change initiatives meet objectives on time and on budget by increasing client adoption and usage of Circana throughout a major retail client. The primary responsibilities are noted below, including but not limited to creating and implementing change management strategies and execution plans for new/existing innovative solutions and data rollouts at one of the largest retailers in the US, and, as an extension, suppliers who are part of our collaborative solutions.

• Collaborate across Circana Product Management to develop /communicate roadmaps that engages client and leads to successful deployment of new solutions and enhancements to existing solutions


• Utilize strong project management skills to develop detailed solution roll-outs from start to finish with both internal and external stakeholders


• Develop and lead impact analyses and develop communication materials to support all change events with client


• Support continuous improvement and enhancement of client user experience through core software system access


• Measure success of change events and customer experience through ongoing survey and voice of customer work


• Continuously assess client needs and develop solutions to meet those needs


• Develop and lead all client training in support of new and existing solutions

Requirements

• 5-7 years of relevant experience in marketing, sales, insights, change management, or related functions, preferably within a Consumer-Packaged Goods (CPG), Retail, Research, or Marketing Services company.


• Demonstrated ability in utilizing and integrating multiple data sources (point-of-sale, panel, etc.) to address client business challenges, delivering data-driven insights and implications.


• Proficiency with syndicated data tools such as Circana, IRI, NPD, or similar platforms is required. Circana Unify Plus technical experience strongly preferred.


• Excellent project management skills, experience and knowledge of change management principals is required. Certified Project Management certification preferred.


• Exceptional written and verbal communication skills with an ability to clearly articulate messages to a variety of audiences from junior to executive level.


• Excellent active listening skills.


• Ability to establish & maintain strong collaborative working relationships.


• Ability to influence others and move toward a common vision or goal.


• Flexible and adaptable; able to work in ambiguous situations.


• Resilient and tenacious with a propensity to persevere.


• Organized with natural inclination for planning strategy and tactics. Forward looking with holistic approach.


• Ability to work cross functionally across Circana and across the Retailer organization.


• Experience interacting with senior-level client contacts in a collaborative solution-oriented way.

Circana Behaviors



As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions.


• Seek Clarity: Embracing complexity to create clarity and inspire action.


• Own the Outcome: Being accountable for decisions and taking ownership of our choices.


• Center on the Client: Relentlessly adding value for our customers.


• Be a Challenger: Never complacent, always striving for continuous improvement.


• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.


• Commit to each other: Contributing to making Circana a great place to work for everyone.

Location



This position can be located in the following area(s): Remote; client located in Cincinnati, OH. Limited travel may be required.


This position can be located in the following area(s): Remote


The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.


The salary range for this role is $64,000.00 $125,000.00.


We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.


Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our candidate privacy notice ) Your current employer will not be contacted without your permission.


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