Union Housekeeper at Hyatt in Carmel, California

Job Description:

Job Description



CORE WORK ACTIVITIES


• Respond promptly to requests from guests and other departments.


• Fill cart with supplies and transport cart to assigned area.


• Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.


• Replace guest amenities and supplies in rooms.


• Replace dirty linens and terry with clean items.


• Make beds and fold terry.


• Clean bathrooms.


• Remove trash, dirty linen, and room service items.


• Check that all appliances are present in the room and in working order.


• Straighten desk items, furniture, and appliances.


• Dust, polish, and remove marks from walls and furnishings.


• Vacuum carpets in guest rooms and hallway.


• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.


• Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information.


• Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.


• Speak with others using clear and professional language.


• Support team to reach common goals.


• Ensure adherence to quality expectations and standards.


• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.


• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.


• Stand, sit, or walk for an extended period of time.


• Attention to customer service with a professional and pleasant personality.


• Available to work a flexible schedule including evenings, weekends, and holidays.


• Perform other reasonable job duties as requested by Supervisors.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.



Job Requirements

#US HVO Resort Ops