Instructional Design Technologist (Internal Transfer Opportunity) at Kutztown University of Pennsylvania in Kutztown, Pennsylvania

Job Description:

Job Summary

This position is remote, but occasional travel for training and meetings may be
required to Harrisburg, PA or State System universities across the state of PA.PA
residency is a requirement.




Summary/Objective

The Office of the Chancellor, Pennsylvania State System of Higher Education's administrative headquarters in Harrisburg, Pennsylvania, is conducting a search for a permanent, full-time position of Technical Instructional Designer. This position will report to the Director of IT Shared Services and will work closely with the team responsible for the administration of our SAP (ERP) systems and IT services for the Office of the Chancellor.

Essential Duties and ResponsibilitiesConsult with SAP business analysts and functional program leads to providing instructional design expertise during the exploration, planning, and design of State System SAP business processes modernization. This role is responsible for creating training materials, including online learning modules, user guides, job aids, and live training sessions, to ensure standardized seamless adoption and optimized usage of SAP across the State System. Communicating with all stakeholders to ensure projects are completed on time, within scope, and within budget Building capacity and skills of staff and university partners and course teams to produce learning experiences through live instruction, video, documentation, training, templates, tools and resources. Maintaining up-to-date, in-depth knowledge of best and emerging practices in online instruction and continuing and professional education and presenting industry best and emerging practices to internal system office and external university audiences Assess the effectiveness of training programs through feedback, assessments, and performance metrics, and adjust content as necessary for continuous improvement. Track and analyze training completion rates, engagement levels, and learning outcomes to measure program effectiveness. Modernizing existing IT Shared Services SAP documentation and SAP user guides Collaborate with SAP subject matter experts to ensure accuracy and relevance of training programs Facilitate training sessions for end users both remotely and in person Adapts training delivery methods to accommodate diverse learning styles and preferences Other duties as assigned.



Minimum Qualifications

Basic Qualifications (Required)

A bachelor's degree in Instructional Design, Education, Information Technology, or a related field is required. Must have experience in developing online instruction, adult learning principles and training (including documentation) from design through development and delivery.


Other Qualifications/Abilities (Required)

• Strong knowledge of accounting and business-related processes


• Application software skills, specifically Microsoft Office (Excel, Word, Outlook, etc.), Microsoft SharePoint and collaborative software (Microsoft Teams, Zoom etc.)


• Ability to perform detailed analysis and configuration tasks


• Strong analytical and problem-solving skills


• Excellent communication and interpersonal skills


• Proficiency in business process modeling and data analysis tools


• Knowledge of project management methodologies and best practices


• Ability to work independently and as part of a team


• Ability to organize and document work


• Ability to multi-task and work effectively in an open team remote work environment


• Individual who values teamwork, accountability, integrity and transparency


• Highly motivated with an appetite for knowledge and continued learning

Preferred Qualifications

Preferred Qualifications

A master's degree (or pursuant of a masters) in instructional design Experience working as an instructional designer Experience with PASSHE Experience with adult learning Experience with eLearning authoring tools Experience with SAP software (ECC, HANA, Ariba, Concur, SuccessFactors, etc.) Experience with the Microsoft suite of products (Office365, SharePoint, etc.) Experience in continuing and professional education, higher education, and project management A demonstrable commitment to promoting and enhancing diversity

Supplemental Information

Applications & Resumes will be accepted until position is filled, however; to ensure full consideration, internal application materials should be received no later than close of day December 16, 2024All applications for this position must be submitted via our online application/resume system ONLY. Please do not fax, mail, or e-mail any documentation.Successful interview, reference checks, background clearances (PA Criminal, Child Abuse Clearance & FBI Clearance), and demonstration of ability are requisite qualifications for all positions.The State System is very interested in hiring employees who have had extensive experience with diverse populations.We are an AA/EOE/member of the PA State System of Higher Education and actively solicits applications from women and minority candidates.Non-Discrimination StatementThe Pennsylvania State System of Higher Education prohibits any form of discrimination or harassment on the basis of sex, race, color, age, religion, national or ethnic origin, sexual orientation, gender identity or expression, pregnancy, marital or family status, medical condition, genetic information, veteran status, or disability in any decision regarding admissions, employment, or participation in a University program or activity in accordance with the letter and spirit of federal, state, and local non-discrimination and equal opportunity laws, such as Titles VI and VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Age Discrimination in Employment Act, the Americans with Disabilities Act and ADA Amendments Act, the Equal Pay Act, and the Pennsylvania Human Relations Act. For information regarding civil rights or grievance procedures and for inquiries concerning the application of Title IX and its implementing regulation, contact Christa Cobb, State System Title IX Coordinator, 2300 Vartan Way, Suite 207, Harrisburg, PA 17110; Phone: (717)720.4167; Email: CCobb@passhe.edu. Additionally, inquiries concerning Title IX and its implementing regulation can be made to the U.S. Department of Education, Office of Civil Rights, Region III, The Wanamaker Building, 100 Penn Square East - Suite 505, Philadelphia, PA 19107; Phone: (215) 656-6010; Fax: (215) 656-6020.

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