The University of Wyoming invites diverse applicants to consider our employment opportunities. We are also especially interested in candidates who have experience working with diverse populations and/or diverse initiatives.
JOB TITLE:
Transit Dispatcher
JOB PURPOSE:
Provide dispatch support services for a variety of Transit Operations.
TRANSIT DETAILS:
Paratransit: provides complementary ADA transportation for those with disabilities.
Hours of operations: Monday - Friday 5:45am - 11:00pm
UW Roundup: provides fixed route bus service.
UW Roundup & Paratransit operate simultaneously.
SafeRide: provides alternate night and weekend public transportation
Hours of operations:
Monday - Saturday 9:30pm - 2:30am
Saturday & Sunday 9:30am - 10:30pm
Scheduling:
Ideal position for college students or those needing flexibility in scheduling
Employees can work one or both services
Scheduling is based on an availability matrix and is discussed in the interview
Pay: $14.00 - $15.85/hr, depending on service hours
Competitive pay raises
Paid training
MINIMUM QUALIFICATIONS:
Education: High School Diploma or GED
Other requirements:
Must be 18 years of age
Valid driver's license with a motor vehicle record (MVR) that is compliant with the University Vehicle Use Policy.
Must be able to comply with the University Drug & Alcohol Policy.
Must be able to pass a pre-employment drug screening. Random drug and/or alcohol screenings will be required and will occur on scheduled shifts.
Pass required background check
DESIRED QUALIFICATIONS:
Experience with computers
Ability to multitask and handle different tasks at once.
Excellent communication and customer service skills.
Desired, but not required: Valid driver's license with a motor vehicle record (MVR) that is compliant with the University Vehicle Use Policy.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Quickly and accurately obtain and disseminate information from phone and radio communications simultaneously.
Answer/respond to phone calls & email messages from customers
Relay information to drivers by means of mobile radio communication.
Make multiple entries into a computerized dispatch system and/or other electronic software.
Schedule rides for passengers and dispatch drivers to those calls for service.
Assign equipment and vehicles to drivers
Document information received from riders, drivers, & supervisors.
Deposit daily fares
Other administrative duties as assigned
COMPETENCIES:
Ability to Learn
Adaptability
Attention to Detail
Consistency
Customer Service
Communication
Striving for Excellence
Analysis/Problem Identification
Teamwork
REMOTE WORK ELIGIBILITY:
This position provides vital support to campus customers and requires the successful candidate be available to work on campus.
REQUIRED MATERIALS:
Complete the online application and upload the following for a complete application: cover letter, resume or C.V. and contact information for three work-related references.
Applicants must provide an availability matrix for the spring semester. Email Craig Sorensen at craig.sorensen@uwyo.edu to request the availability matrix be sent to you for completion or send your class schedule if you are a student.
HIRING STATEMENT:
UW is an Affirmative Action/Equal Opportunity Educator and Employer. We are committed to a multicultural environment and strongly encourage applications from women, minorities, veterans and persons with disabilities.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please call 307-766-2377 or email jobapps@uwyo.edu.
ABOUT LARAMIE:
The University of Wyoming is located in Laramie, a town of 30,000 in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its university, helping to make it a leader in academics, research and outreach. The university has state-of-the-art facilities in many areas and the community provides the advantages of a major university.
Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado's Front Range, a bustling group of metropolitan cities including Denver, Boulder, and Fort Collins. This beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit http://visitlaramie.org/