Customer Service Rep at Oldcastle BuildingEnvelope Inc in Fremont, California

Job Description:

Job Highlights

• Earn $21 per hour


• Full Time


• Overtime Opportunities


• Advancement Opportunities


• DailyPay Partners (Work Today, Get Paid Tomorrow)

Here’s What You’ll Get To Do

• Maintain broad knowledge of clients, products, and services of the organization


• Document customer interactions and transactions


• Accurately process phoned, faxed, and e-mailed quotes and orders in accordance with cut off times and other time constraints that may exist


• Data entry of faxed, emailed, and phoned in orders for production


• Answer the telephone in 3 rings or less and direct callers to appropriate departments


• Provide assistance to all co-workers when needed


• Communicate with customers to determine expected delivery date and time.

What We’re Looking For

• A minimum of 1 year previous customer service experience


• Strong organizational and listening skills


• Ability to work overtime when required


• Ability to work independently and prioritize work with deadlines


• Ability to work in a fast paced, team environment to meet required deadlines


• Computer experience and accuracy in numeric typing

**reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the job**

Work Today, Get Paid Tomorrow!

Oldcastle BuildingEnvelope has partnered with DailyPay to offer you the ability to access your earnings before your next paycheck based on current hours worked. Certain terms and conditions apply.   

What OBE Offers You

• Competitive pay


• Paid time off


• 10 Holidays (inclusive of 2 floating holidays)


• Market competitive 401(k) match


• Industry-leading medical, dental, and vision benefits


• Short-term and long-term disability coverage


• Life Insurance

About OBE

At OBE we strive to build a culture that embraces all employees and creates a great place to work for everyone. We do this by:

• Empowering experienced and entrepreneurial managers who have a customer-first focus at all levels.


• Building teams of demand creation specialists, technical sales, and local customer sales/support talent.


• Identifying a deep bench of talent with diverse backgrounds, experiences, and skill sets to drive robust decision-making and ensure our ability to promote from within.


• Executing formalized talent management processes that ensure all employees have the best in market skills

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

OBE is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability--If you want to know more, please click on this link.

Oldcastle BuildingEnvelope is an E-Verify Employer.

#OBE

 

 

 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Administrative

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