We are helping our client find a reliable and team-oriented individual to provide exceptional service and support our supply chain operations. This role is onsite in Middlesex County, NJ!
If you enjoy a fast-paced environment and have excellent organizational skills, we encourage you to apply!
Key Responsibilities:
Accurately process client (B2B) orders received via email and phone.
Serve as the main point of contact ensuring prompt and courteous responses to inquiries and concerns.
Resolve issues related to orders, shipping, and product availability in collaboration with internal teams.
Maintain accurate records of all orders and communications in the system.
Partner with warehouse staff to coordinate inventory and shipping schedules.
Assist in ensuring smooth order fulfillment and delivery processes.
Convert product weights
Qualifications:
Experience: 2 years in customer service, order entry, or a related administrative role.
Comfortable using software systems (SAP experience is preferred)