Internship Technology Process Improvement Business Analyst at AF Group in Kalamazoo, Michigan

Job Description:

SUMMARY:



We are seeking a detail-oriented and proactive Technology and Process Implementation Analyst intern to join our Investigative Services and Causation Team. This role will focus on evaluating, implementing, and optimizing technology solutions and workflows to support the team's operational efficiency and investigative processes. The ideal candidate will leverage their analytical skills to identify process inefficiencies, recommend improvements and ensure approved integration of technology into daily operations.


Check out the Internships at Emergent Holdings video to learn more.



JOB DESCRIPTION:

• Collaborate with the ISU team to understand operational needs, challenges, and goals.
• Traveling onsite to work directly with the field staff to immerse yourself in the specific daily operations.
• Analyze current processes and identify opportunities of approved technology-driven improvements.
• Design develop and implement workflows and tools that streamline the investigative process.
• Collaborate directly with the ISU team and the Innovation team to ensure successful deployment of new technology or process improvement updates.
• Prepares and delivers presentation(s) on assigned topic(s).
• Attends unit, departmental, and corporate meetings as assigned.
• Shows learning and both personal and professional growth and understanding of responsibilities.
• Gains an understanding of how company and business works.
• Shows punctuality, professionalism, and a positive attitude when completing assignments.
• Manages multiple deadlines.
• Completes miscellaneous assignments as assigned.
• Uses company software applications to complete assignments.
• Maintains confidentiality.
• Responds to internal and external customer inquiries.
• This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

EMPLOYMENT QUALIFICATIONS:

• Have status as a sophomore, junior or senior as of the end of the spring term (or be enrolled in an applicable graduate program.)
• Have status as a rising freshman, at least 18 years-old, who is enrolled in or has completed a vocational insurance-related program, with some college credits.
• Hold a cumulative grade point average of 3.0 or better as of the most recent grading period.
• Be able to work full-time during normal business hours for this summer.
• Be available to begin employment between mid-May and mid-June.

EDUCATION OR EQUIVALENT EXPERIENCE: Currently enrolled and active in any educational degree program that aligns with our various businesses.



EXPERIENCE: With proper education credentials no experience necessary. Previous work experience preferred.



SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED:

• Excellent oral and written communication skills.
• Excellent working knowledge of computers and company standard software; Internet research experience strongly preferred.
• Ability to proofread documents for spelling, grammar and punctuation.
• Ability to perform necessary mathematical computations.
• Ability to comprehend consequences of various situations and make appropriate individuals aware of same for decision making.
• Ability to exchange information clearly and concisely and to present ideas, report facts and other information.
• Ability to establish workflows, manage multiple projects and meet necessary deadlines while maintaining composure during stressful situations occurring as a result of workloads and/or deadlines.
• Ability to maintain confidentiality.

WORKING CONDITIONS:

• Work is performed in an office setting with no unusual hazards.

The qualifications listed above are intended to represent the minimum education, experience, skills, knowledge and ability levels associated with performing the duties and responsibilities contained in this job description.


Actual compensation decision relies on the consideration of internal equity, candidate's skills and professional experience, geographic location, market and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $17 and $33.


We are an Equal Opportunity Employer. Diversity is valued and we will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an \"at will\" basis. Nothing herein is intended to create a contract. Apply Now