Born from Loloi Rugs - an industry leader that has been trusted by thousands of the world's top designers and retail stores - Joon Loloi is an e-commerce retail destination delivering an insider's perspective on home furnishings. Our online selection of furniture, rugs, lighting, and décor is a combination of exclusive in-house design, signature trademarks, and expertly curated pieces for every room and everyone.
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We are seeking a Quality Control Manager, Home Furnishings in Cartersville, GA. This Quality Control Manager will be responsible for the quality standards of products and processes, always being maintained using a series of inspection standards. This individual will keep records of inspections performed, work to resolve non-conformances, and provide weekly, monthly, quarterly, and annual reports of quality control standards. In addition, this person will also help ensure quality performance with associates through the creation and maintenance of work instructions, SOPs, and training. You will also work on continuous improvement projects under guidance from the Senior Director of Quality and Product Compliance Director. Please note, this is a distribution position. This facility is not climate controlled and subject to temperature changes in relation to the seasons.
Responsibilities:
Manages the inspection of products at key inbound/outbound points in the distribution center
Maintains records of all reports identifying issues and communicate them to business and quality team as needed
Ensure high integrity records management practices (review documentation, archive records into the management system, assign record numbers, enter relevant information into the records management tracker, and provide information/reports on request)
Lead the Quality projects locally to ensure proper procedure and implementation
Work with Distribution Managers to optimize DC workflow
Attend daily Managers meeting at DC and update team on Quality
Attend regular Quality meeting between the 3 DC locations.
Optimize Quality team performance by cross training and regular feedback
Perform worker's yearly performance evaluation
Provide recommendations for changes in inspection methods and frequency intervals
Respond promptly to special requests for reprocessing, repackaging, etc.
Work with Purchasing and Management to resolve any nonconformances found and ensure issues are resolved with the Weavers (Replace it with manufacturers, not weavers) promptly
Work with Customer Returns department to analyze data and improve Quality
Use inspection Data to evaluate and make decisions to improve Quality
Ensure the correct packaging of all products according to customer's requirements
Vendor Requirements Doc. and/or production standards of the company
Inspect the quality of the product before being repackaged
Manages the decision-making regarding the disposition of non-conforming products
Work with the management team to create and maintain SOPs for all departments
Assist with the training and onboarding of new associates
Address any unsafe working conditions immediately
Know, Apply, Follow, and Audit the Global Recycling Standard (GRS) within the department
While this is a management position with significant time spent in the office, managers are expected to spend time daily on the floor, inspecting products, collaborating with different departments, and communicating directly with employees in the workspace
Requirements and Skills:
Bachelor's degree, preferably in Supply Chain Management, Business, or Engineering
Minimum of 5+ years of related experience in Quality Control within the Home Furnishing Category
Understanding of compliance and testing requirements for different furniture items
Understanding of product production flow from raw material to finished product
Worked with vendors directly on product development and improvement
Follow up on Corrective and Prevention actions by the vendor
ASQ Quality Manager to Quality Engineer certification Preferred
Other Certifications such as Lean, Six Sigma Green belt preferred
Lean methodology/tools such as Poka-Yoke, Value Stream mapping, Kaizen is preferred
Ability to work effectively and independently
Knowledge of Word, Excel, PowerPoint, and Visio
Strong leadership, interpersonal skills, ability to manage staff and train and give detailed direction
Strong decision-making and problem-solving skills
Excellent verbal and written communication skills, takes initiative and works well independently
Knowledge of proper inspecting procedures pertaining to Home Furnishings
The capability of prioritizing and handling multiple projects simultaneously under tight time constraints
Able to work effectively with peers and corporate leadership
Ability to effectively present information and respond to questions, define problems, collect data, establish facts, and draw valid conclusions
Qualifications:
Ability to sit, stoop, stand, lift a minimum of 50 lbs and walk for up to 8 hours or more per day is required
Dust and fibers are part of a warehouse environment. Loloi strives to maintain a clean, clear, and safe work environment and expects all employees to do their part in that effort
Loloi's rugs are produced using a variety of natural and man-made fibers, including wool, cotton, and jute, polyester, polypropylene. The employee will come into contact with these through the normal course of performing everyday job duties
Home furnishing products are produced using various metals, natural and manufactured wood, including wood composite and particle board, glass, electrical components, marble, terra-cotta, welding, glue and chemicals. The employee will come in contact with these substances as well
Powered equipment is used throughout the distribution facility. Operation of this equipment may or may not be part of the job requirements, but employees must be aware of them in immediate and surrounding work areas
Travel up to 20% both domestic and international if required
What We Offer:
Health, dental, and vision benefits
Paid parental leave
401(k) with employer match
A culture of meritocracy that fosters ongoing growth opportunities
A stable, growing family-owned company that looks after its employees
Loloi Rugs does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We seek a diverse pool of applicants and consider all qualified candidates regardless of race, ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status. If you have a special need or disability that requires accommodation, please let us know.