Coordinate training programs: Assist in the planning, scheduling, and coordination of training programs conducted by PTI Academy. This includes managing participant registrations, preparing training materials, and ensuring smooth logistical arrangements.
Administrative support: Provide administrative support to the PTI Academy team, including maintaining training records, managing course evaluations, and preparing reports. Assist with budget tracking and expense reporting as needed.
Communication: Act as a primary point of contact for inquiries from participants, trainers, and internal stakeholders. Respond promptly and professionally to emails, phone calls, and other forms of communication.
Facility management: Oversee the maintenance and organization of training facilities, ensuring they are clean, well-stocked, and equipped with necessary resources. Coordinate with relevant departments to address any facility-related issues.
Database management: Maintain accurate and up-to-date records of training participants, including their contact details, attendance records, and training history. Ensure the confidentiality and security of all training-related data.
Qualifications:
Bachelor's degree in business administration, communications, or a related field.
Proven experience in administrative coordination, preferably in a training or educational setting.
Strong organizational skills with exceptional attention to detail.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with database management software.
Ability to multitask and prioritize tasks effectively in a fast-paced environment.
Strong interpersonal skills and the ability to work collaboratively with diverse teams.
Knowledge of event planning and logistics coordination is a plus.