Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions.
Review and confirm infrastructure already in place in AWS to recommend and implement any optimizations for performance/scalability/cost savings (e.g., switch from monolithic to cluster, establishment of a load balancer and backup/recovery plan).
Design, develop, and maintain a Windchill & ThingWorx Navigate image to be shared with Windchill developers to support their daily work.
Responsible for installing and performing upgrades of Windchill, applying critical patch sets, and fixing security vulnerabilities on a regular basis with all infrastructure and applications supporting Windchill.
Responsible for performing rehosts to and data refreshes on non-production environments as needed.
Conduct comprehensive testing, including unit, integration, and system testing, ensuring application infrastructure and performance are maintained.
Work with the larger Windchill production sustainment team to debug and resolve complex application/customization defects and issues that may require performance and infrastructure-related investigations and solutions.
Develop and maintain technical documentation for all environment infrastructure.
Stay up to date with the latest Windchill developments and AWS industry best practices.
REQUIRED QUALIFICATIONS
Currently hold an active U.S. security clearance.
Currently hold PTC certifications for Windchill.
Currently hold relevant AWS certifications.
Bachelor's degree in information technology, computer science, software engineering, or another engineering discipline.
Minimum 5 years of experience working with PTC's Windchill PLM & ThingWorx Navigate software, specifically performing installations, patching, upgrades, and rehosts.
Minimum 3 years of experience working with and setting up AWS cloud services to host Windchill.
Experience managing Ansible playbooks.
Experience with Windchill, ThingWorx Navigate, and AWS licensure.
Experience maintaining and optimizing performance of Windchill version 12 and ThingWorx version 9.
Experience diagnosing networking-related issues.
Experience managing Active Directory and AppStream.
Experience reviewing and applying security STIGs on Windows and Linux.
Experience collaborating with the PTC Technical Support & R&D organizations.
Experience collaborating with AWS Technical Support.
Experience setting up and working with virtualized environments hosting Windchill.
Experience with installation and maintenance of an Oracle database.
Proficiency in Red Hat Enterprise Linux Version 8 and Windows Server administration, as well as scripting for Windchill implementations.
Knowledge of Windchill System & Business Administration, including security configurations.
Excellent problem-solving skills and attention to detail.
Strong communication and interpersonal skills.
Strong documentation skills.
Ability to work independently and as part of a team.
DESIRED QUALIFICATIONS
Experience with database management systems (e.g., Oracle and SQL Server) and SQL scripting.
Experience with and certifications in Agile software development methodologies.
Experience with Fortify or other SAST security scanning tools.
Familiarity with CI/CD pipelines and code management leveraging GIT (e.g., repo, branches, merging, conflict resolution, build hardening, ant scripting, and deployment vehicles like BIFF, SCF, etc.).
In-depth understanding of the aerospace and defense industry.
Knowledge of software development policies and requirements.